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" Grown-up clothes are more appealing because customers need to be able to project themselves into them. "

Natalie Massenet

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" I've taken the love of fashion from my mother, and journalism from my father. "

Natalie Massenet

" One of my goals is that, at a dinner party some time in the future, someone will say, 'Oh, my nephew is starting a ready-to-wear brand', and 20 people will turn around and say, 'Is he? Can we invest?' in the same way that, now, if you were to say, 'My nephew is starting a mobile app,' everyone would say, 'Oh, smashing! Can I invest?' "

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" Work means independence. It allowed me to shape my life on so many levels. "

Natalie Massenet

" Audrey Hepburn has influenced me. "

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" I borrowed a creaky laptop from my husband, went into the web, and never came back. "

Natalie Massenet

" Net-a-Porter offers catwalk fashion and trend-driven shopping, but for Mr Porter, while fashion is still important, style is key. "

Natalie Massenet

" As much as I love to shop online, I also love walking the streets on a beautiful day and seeing what finds I can discover in a small shop or vintage store. "

Natalie Massenet

" Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing. "

Natalie Massenet

" I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive. "

Natalie Massenet

" The interesting thing about London is that there are always stylish surprises around every corner. "

Natalie Massenet

" The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores. "

Natalie Massenet

" I'm the laziest person I know. "

Natalie Massenet

" What seems like a crazy idea today eventually grows. It's a 'with hindsight' thing. One day, someone will turn around and say, 'That was genius.' "

Natalie Massenet

" Anna Wintour has guided me. "

Natalie Massenet

" The fashion cycle is outdated. "

Natalie Massenet

" I always thought I looked kind of like Keith Richards, and sometimes I think I look like Michael Jackson in his mug shot. But as I think Keith Richards is pretty great-looking, I'm embracing that part of me. "

Natalie Massenet

" Don't let the American accent fool you. I am British. "

Natalie Massenet

" It is a changing world with changing opportunities. "

Natalie Massenet

" Customers want new things, and the way that they get them isn't written in stone. "

Natalie Massenet

" I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past. "

Natalie Massenet

" The British Fashion Awards gives us the chance to commend not only the winners but celebrate all of the individuals that contribute to the incredible achievements that make London the best fashion destination in the world. "

Natalie Massenet

" I don't get manicures, pedicures. I don't get my hair done as often as I should. "

Natalie Massenet

" I see ghosts. "

Natalie Massenet

" Net-a-porter is an environment where a woman can really indulge, browsing through more than 160 brands in our fashion playground. "

Natalie Massenet

" I just wear what I like, and lots of it is British. "

Natalie Massenet

" My father always had people around the house who were famous psychics. "

Natalie Massenet

" When I started Net-a-Porter, I knew nothing. And I was pregnant. Starting a new venture and being pregnant for the first time are pretty similar in many ways. If you knew what was going to happen to you, you wouldn't venture down that road. "

Natalie Massenet

" As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally. "

Natalie Massenet

" You cannot underestimate the impact the Internet has had on British fashion. "

Natalie Massenet

" Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind. "

Natalie Massenet