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" The interesting thing about London is that there are always stylish surprises around every corner. "
Natalie Massenet
London
Interesting
Always
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" Anna Wintour has guided me. "
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" Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world. "
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" I've taken the love of fashion from my mother, and journalism from my father. "
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Taken
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" Britain has the most creative, dynamic and nimble fashion industry in the world. "
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" Twice I let people talk me out of good ideas. "
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Talk
Twice
" I attend Internet conferences all the time, and they literally make the hairs on the back of my neck stand up. "
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" I believe all positive things and negative things are valuable because they shape you. "
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Believe
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" I just wear what I like, and lots of it is British. "
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Just
Lots
Wear
" I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work. "
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University
California
Work
" Success begins at that magical moment when you declare to yourself, your friends, and the universe that you believe you can do something different. "
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Success
You
Yourself
" I attended private Catholic schools in Paris and Los Angeles through high school. "
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Los Angeles
Paris
High School
" In 13 years of doing my day job, I've learned a few things about motivating people. It's about setting a vision and, as long as everyone knows why they're doing what they're doing, you achieve that vision. "
Natalie Massenet
Long
Job
Vision
" When I was at U.C.L.A., I decided I was going to go to Japan and learn Japanese. "
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Going
Go
Learn
" Audrey Hepburn has influenced me. "
Natalie Massenet
Influenced
Me
Audrey
" You can still wear trousers and show off your ankles - which are a nice body part on everyone. "
Natalie Massenet
Show
Off
You
" Moving to L.A. when I was 11 was when my entrepreneurialism started because it's the land of the American dream. "
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Dream
Moving
American
" Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind. "
Natalie Massenet
Hustle
Failure
Mind
" It's a false assumption that people with a lot of money have a lot of free time to shop. "
Natalie Massenet
Free
People
Money
" I see ghosts. "
Natalie Massenet
See
Ghosts
I See
" I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive. "
Natalie Massenet
Media
Will
Believe
" I don't get manicures, pedicures. I don't get my hair done as often as I should. "
Natalie Massenet
Should
Done
Get
" You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more. "
Natalie Massenet
Dress
You
Woman
" Always go into meetings or negotiations with a positive attitude. Tell yourself you're going to make this the best deal for all parties. "
Natalie Massenet
Yourself
Attitude
Best
" People always say to me, 'You've really strived to redefine retail.' But the reality is, I wanted to redefine magazines. "
Natalie Massenet
Always
People
Reality
" Net-a-Porter offers catwalk fashion and trend-driven shopping, but for Mr Porter, while fashion is still important, style is key. "
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Fashion
Style
Shopping
" My experience is in merging extraordinary creative content with innovative global commerce. "
Natalie Massenet
Content
Commerce
Creative
" 100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner. "
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Customers
Man
Partner
" Bling is good. "
Natalie Massenet
Good
" The only time I can't sleep is on a plane, when I am literally keeping it in the air with my brain. "
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I Am
Only
Brain
" The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores. "
Natalie Massenet
Small
Group
Risk