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" Bling is good. "
Natalie Massenet
Good
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" I love contemporary culture. Even the stuff I don't like. "
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" I've taken the love of fashion from my mother, and journalism from my father. "
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Love
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" Grown-up clothes are more appealing because customers need to be able to project themselves into them. "
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" You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more. "
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" 100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner. "
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Customers
Man
Partner
" I don't get manicures, pedicures. I don't get my hair done as often as I should. "
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Done
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" I'm an accidental entrepreneur. "
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" When you love something, it doesn't feel like work. "
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Feel
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" You can still wear trousers and show off your ankles - which are a nice body part on everyone. "
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Off
You
" If you're a teenager in Palo Alto launching an app, you know from the outset how you plan to finance your business. "
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Business
You
Plan
" My experience is in merging extraordinary creative content with innovative global commerce. "
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Content
Commerce
Creative
" Don't let the American accent fool you. I am British. "
Natalie Massenet
British
You
Am
" People always ask is it hard being an entrepreneur and a mum, and the answer is 'yes.' "
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Hard
People
Yes
" I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work. "
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University
California
Work
" The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores. "
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Small
Group
Risk
" I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past. "
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Good
Training
Think
" If you want success, be unique. "
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You
Unique
Success
" I have donated money to campaigns. And I have been known to take to the street in protest. But I am more committed to my immediate politics than general politics. "
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Politics
Street
I Am
" For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time. "
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Luxury
Time
Service
" Twice I let people talk me out of good ideas. "
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Me
Talk
Twice
" I am honoured and excited to be taking on the role of chairman of the British Fashion Council. "
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British
Fashion
Excited
" Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind. "
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Hustle
Failure
Mind
" Always go into meetings or negotiations with a positive attitude. Tell yourself you're going to make this the best deal for all parties. "
Natalie Massenet
Yourself
Attitude
Best
" Even without an economic downturn, women sometimes want to keep their shopping habits to themselves. "
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Habits
Want
Women
" As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally. "
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Me
Support
Woman
" Positivity is like a muscle: keep exercising it, and it becomes a habit. "
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Muscle
Habit
Like
" In 13 years of doing my day job, I've learned a few things about motivating people. It's about setting a vision and, as long as everyone knows why they're doing what they're doing, you achieve that vision. "
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Long
Job
Vision
" It's a false assumption that people with a lot of money have a lot of free time to shop. "
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Free
People
Money
" I'm supporting the School for Creative Startups because the project's ambition - to boost innovation and the culture of entrepreneurship - is something I feel strongly about. "
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Culture
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School
" I think I'm a better mother because of work, because I'm happy. If I wasn't working, I would just be waiting for the kids to come home every day, and living vicariously through their lives. "
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Day
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