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" We are awash in content that needs to be taught, yet the vast majority of colleges give a large portion of their faculties' salaries to fund research. "

Clayton M. Christensen

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" There are companies trying to build business within Saudi Arabia, and what they find is that if they try to bring on locals and teach them how to become senior executives, they just don't show up to work. They are not predictable as to when they'll come in and how much of their hearts are into that opportunity. "

Clayton M. Christensen

" Eighty percent of the cases used in the typical MBA program are about successful companies. Students graduate with this notion that 'If I do everything that the people in those cases did, then my organization will grow and be successful, too.' "

Clayton M. Christensen

" Efficiency innovations are a natural part of the economic cycle, but these are the innovations that streamline process and actually reduce the number of available jobs. "

Clayton M. Christensen

" There are three types of innovations that affect jobs and capital: empowering innovations, sustaining innovations and efficiency innovations. "

Clayton M. Christensen

" If you understand cause and effect, it brings about a set of insights that leads you to a very different place. The knowledge will persuade you that the market isn't organized by customer category or by product category. If you understand the job that consumers need to complete, you can articulate all of the experiences in that job. "

Clayton M. Christensen

" The first two lessons, which we learned early in our efforts to be good member missionaries, have made sharing the Gospel much easier: We simply can't predict who will or won't be interested in the Gospel, and building a friendship is not a prerequisite to inviting people to learn about the Gospel. "

Clayton M. Christensen

" The ability to share the gospel isn't a 'gift' that has been given to only a few Latter-day Saints and denied to the rest. "

Clayton M. Christensen

" The world is a nested space, and so we have our brain as a person, and people are members of teams, and teams are part of business units, and business units are parts of corporations, and corporations are part of industries, which are part of economies. "

Clayton M. Christensen

" The breakthrough innovations come when the tension is greatest and the resources are most limited. That's when people are actually a lot more open to rethinking the fundamental way they do business. "

Clayton M. Christensen

" A sustaining innovation makes better products that you can sell for better profits to your best customers. "

Clayton M. Christensen

" Holiday Inn comes in at the bottom of the market, but they can't go upmarket except if they emulate the Four Seasons. So they can go up, but they have to emulate the people they're trying to compete against. They can't disrupt them, because there isn't anything about their model that is extendable upmarket. "

Clayton M. Christensen

" The financial doctrines so zealously followed by American companies might help optimize capital when it is scarce. But capital is abundant. If we are to see our economy really grow, we need to encourage migratory capital to become productive capital - capital invested for the long-term in empowering innovations. "

Clayton M. Christensen

" What the purpose of my life is about is I want to become the kind of person that God wants me to become, and through my study of the scriptures I can articulate the kind of person that God would be happy if I become. "

Clayton M. Christensen

" Every city and town in America would be bankrupt if they kept their books the way private-sector companies keep their books - because of the obligation cities and towns have taken upon themselves to provide health care for their retirees. "

Clayton M. Christensen

" I believe that we can, in a deliberate way, articulate the kind of people we want to become. "

Clayton M. Christensen

" When a company identifies how to integrate the processes needed to give the consumer a sense of job completion, it can blow away the competition. A product is easy to copy, but experiences are very hard to replicate. "

Clayton M. Christensen

" Relative to the taxi industry, Uber is a sustaining innovation; that is, it makes customers' lives better. Uber targeted mainstream markets with a better service for existing customers, and it succeeded in serving them better than the incumbents. "

Clayton M. Christensen

" If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives. "

Clayton M. Christensen

" In the universities, we teach you what we decide you need to know. And the employers find out when they hire people that students didn't learn what we needed them to learn. Online learning offerings, like the University of Phoenix, have relationships with employers and teach what you need to know. "

Clayton M. Christensen

" We have found that companies need to speak a common language because some of the suggested ways to harness disruptive innovation are seemingly counterintuitive. If companies don't have that common language, it is hard for them to come to consensus on a counterintuitive course of action. "

Clayton M. Christensen

" Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession. "

Clayton M. Christensen

" If we are to develop profound theory to solve the intractable problems in our societally-critical domains... we must learn to crawl into the life of what makes people tick. "

Clayton M. Christensen

" We need to have an understanding of what causes what to happen in the world, and why. "

Clayton M. Christensen

" In an environment where you've got to push innovations out the door fast and keep the cost of innovation low, the probability that you'll be successful is actually much higher. "

Clayton M. Christensen

" I brought one big question with me to Harvard. Why do smart companies fail? "

Clayton M. Christensen

" There are a lot of companies - not just Sony and Kodak - that have spent a lot of money trying to make the quality of the digital images comparable with film. But when you're sending these things over the Internet, they don't have to be high quality. "

Clayton M. Christensen

" When considering a career move, consider the most important assumptions that have to prove true and how you can swiftly and inexpensively test if they are valid. Also, remain realistic about the path ahead of you. "

Clayton M. Christensen

" Disruption is a process, not an event, and innovations can only be disruptive relative to something else. "

Clayton M. Christensen

" When you improve your product so it does the customer's job better, then you gain market share. "

Clayton M. Christensen

" Funding that is focused on the ability to diagnose diseases precisely will just have inestimable value because that's the gate through which precision medicine has to go. Unless you can diagnose the disease precisely, care has to remain in the hands of expensive institutions and expensive caregivers. "

Clayton M. Christensen