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" When I'm working, I have a hard time switching off, and when I'm not working, I have a hard time thinking of ever wanting to work again. "

Natalie Massenet

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" Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world. "

Natalie Massenet

" Net-a-Porter offers catwalk fashion and trend-driven shopping, but for Mr Porter, while fashion is still important, style is key. "

Natalie Massenet

" I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work. "

Natalie Massenet

" One of my goals is that, at a dinner party some time in the future, someone will say, 'Oh, my nephew is starting a ready-to-wear brand', and 20 people will turn around and say, 'Is he? Can we invest?' in the same way that, now, if you were to say, 'My nephew is starting a mobile app,' everyone would say, 'Oh, smashing! Can I invest?' "

Natalie Massenet

" Contrary to popular belief, I'm not always trying to stand out. "

Natalie Massenet

" I've taken the love of fashion from my mother, and journalism from my father. "

Natalie Massenet

" You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more. "

Natalie Massenet

" 100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner. "

Natalie Massenet

" Even without an economic downturn, women sometimes want to keep their shopping habits to themselves. "

Natalie Massenet

" Customers want new things, and the way that they get them isn't written in stone. "

Natalie Massenet

" Britain has the most creative, dynamic and nimble fashion industry in the world. "

Natalie Massenet

" I don't have a mentor in the strict definition. I take as much advice and inspiration as I can from the people I am close to. "

Natalie Massenet

" Even if I am predisposed to shop online, I see bricks and mortar as part of marketing. "

Natalie Massenet

" I borrowed a creaky laptop from my husband, went into the web, and never came back. "

Natalie Massenet

" Twice I let people talk me out of good ideas. "

Natalie Massenet

" The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores. "

Natalie Massenet

" I attended private Catholic schools in Paris and Los Angeles through high school. "

Natalie Massenet

" My father always had people around the house who were famous psychics. "

Natalie Massenet

" You can still wear trousers and show off your ankles - which are a nice body part on everyone. "

Natalie Massenet

" I love that I love my job, and from what I'm told, that others who I work with do, too. "

Natalie Massenet

" I love contemporary culture. Even the stuff I don't like. "

Natalie Massenet

" People always say to me, 'You've really strived to redefine retail.' But the reality is, I wanted to redefine magazines. "

Natalie Massenet

" It is a changing world with changing opportunities. "

Natalie Massenet

" I am honoured and excited to be taking on the role of chairman of the British Fashion Council. "

Natalie Massenet

" I'm an accidental entrepreneur. "

Natalie Massenet

" Pregnancy is a very creative phase for me. "

Natalie Massenet

" Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing. "

Natalie Massenet

" I'm the laziest person I know. "

Natalie Massenet

" For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time. "

Natalie Massenet

" I always thought I looked kind of like Keith Richards, and sometimes I think I look like Michael Jackson in his mug shot. But as I think Keith Richards is pretty great-looking, I'm embracing that part of me. "

Natalie Massenet