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All Quotes by author - Jeff Bezos
" A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. "
Trying
Business
You
" A company shouldn't get addicted to being shiny, because shiny doesn't last. "
Company
Because
Last
" Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online. "
Want
Where
Anything
" Beautiful speech doesn't need protection, it's ugly speech that needs protection. We have these cultural norms that allow people to say really ugly things. You don't have to invite them to your dinner party, but you should let them say it. "
Dinner
Ugly
Speech
" Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn't a last nugget. Every new thing creates two new questions and two new opportunities. "
Opportunities
Innovation
Good
" But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908. "
Level
Stage
Washing
" Cultures, for better or worse, are very stable. "
Stable
Better
Very
" Ebooks had to happen. "
Had
Happen
" For many people, extended reading sessions on an LCD display cause eyestrain. "
Reading
People
Many
" For people who are readers, reading is important to them. "
Them
Important
People
" Great industries are never made from single companies. There is room in space for a lot of winners. "
Winners
Space
Single
" Humans are unbelievably data efficient. You don't have to drive 1 million miles to drive a car, but the way we teach a self-driving car is have it drive a million miles. "
Way
Teach
Data
" I believe you have to be willing to be misunderstood if you're going to innovate. "
I Believe
Believe
Going
" I don't know about you, but most of my exchanges with cashiers are not that meaningful. "
About
You
Most
" I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term. "
You
Work
Think
" I don't want to use my creative energy on somebody else's user interface. "
Use
Somebody
Energy
" If you can't tolerate critics, don't do anything new or interesting. "
Interesting
Anything
Critics
" If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. "
Powerful
You
Experience
" If you don't understand the details of your business you are going to fail. "
Business
You
Understand
" If you only do things where you know the answer in advance, your company goes away. "
Answer
Things
Know
" If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young. "
Young
Aging
You
" If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. "
Wait
More
Being
" I grew up reading science fiction. "
Science Fiction
Science
Reading
" I have won this lottery. It's a gigantic lottery, and it's called Amazon.com. And I'm using my lottery winnings to push us a little further into space. "
Won
Push
Us
" I know Elon, we're very like minded in many ways. We're not conceptual twins. One thing I want us to do is go to Mars, but for me it's one thing. He's singularly focused on that. I think motivation wise, for me I don't find that Plan B idea motivating. I don't want a plan B for Earth, I want Plan B to make sure Plan A works. "
Think
Motivation
Me
" I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures. "
Smart
Pictures
Phone
" I'm a big fan of all-you-can-eat plans, because they're simpler for customers. "
Big
Fan
Customers
" I'm a genetic optimist. "
Genetic
Optimist
" I'm skeptical of any mission that has advertisers at its centerpiece. "
Any
Skeptical
Mission
" I'm skeptical that the novel will be 're-invented.' "
Novel
Skeptical
Will
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