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" A sour corporate culture can actually make an entire society unhappy. This means that a strong corporate culture can have a positive impact on a society. "

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" Actions speak louder than words. All companies say they care, right? But few actually exercise that care. "

" I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets. "

" If you look at the average age of a company on the Dow Jones index, it's something like 35 years or younger. In other words... success is no indication of longevity. "

" Leadership is absolutely about inspiring action, but it is also about guarding against mis-action. "

" The cost of leadership is self-interest. "

" We can't all be good at everything. This is partly the logic behind having a team in the first place, so each role can be filled with the person best suited for that role and together, every job and every strength is covered. "

" A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email - no need to. "

" It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else. "

" There is no decision that we can make that doesn't come with some sort of balance or sacrifice. "

" There is not a single one of us with a job that is not completely reliant in some way shape or form on others. "

" Offer someone the opportunity to rebuild a company or reinvent an industry as the primary incentive, and it will attract those drawn to the challenge first and the money second. "

" Bad leaders believe that they have to project control at all times. "

" There are two types of claims: those based on hard numbers and those based on slippery numbers. "

" There is a difference between listening and waiting for your turn to speak. "

" When we can communicate from the inside out, we're talking directly to the part of the brain that controls behavior, and then we allow people to rationalize it with the tangible things we say and do. This is where gut decisions come from. "

" When I was a kid, I was a bit of a space geek. I loved the space program and all things NASA. I would read books about our solar system; I had pictures of the Space Shuttle on my bedroom wall. And yes, I even went to Space Camp. "

" I know there's a difference between being successful and feeling successful. And if you ask me if I feel successful, the honest answer is 'not yet.' "

" Academic experts may not be good at doing what they are experts in themselves, but they are good at explaining the subject matter to others. They write books, teach courses and offer lessons and give steps others can follow. "

" Though we may have desires or bold goals, for whatever reason, most of us don't think we can achieve something beyond what we're qualified to achieve. Why, I ask, do we let reality interfere with our dreams? "

" Pilots have their names painted just beneath the canopy of their aircraft. This gives the pilot a sense of ownership for his or her jet. What's more, like cars, each aircraft has its own personality, so it's important for a pilot to get to know and love his aircraft. "

" To operate based on conviction and belief requires an acceptance that your actions could get you fired. This is different from pig-headed bravado, and it is different from putting the company at risk. "

" Nike doesn't want to make products for everyone - they want to make products for champions. "

" Some people are born good-looking. Some have the gift of gab. And some are lucky enough to be born smarter than the rest of us. Whether we like it or not, Mother Nature does not dole these characteristics out evenly. "

" People don't buy what you do, they buy why you do it. "

" To spend more money, you have to have more money, but time is fixed and we all have the same amount to spare. How we choose to spend it can make a significant difference on the impact we have in our careers or in the world. "

" Anyone who achieves any kind of success, however you want to define it, sometimes can't let go of it. "

" The trick to balance is to not make sacrificing important things become the norm. "

" I'd rather play in the major leagues and have some bad games than play consistently good ball in the minors. "

" Though there are lessons that can be learned about becoming a great leader, most exist inherently in the bellies of those who lead. "

" If you can clearly articulate the dream or the goal, start. "