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" Every moment contains an opportunity to create feelings of satisfaction and excitement in a customer. It's up to retailers to make it happen. "

Neil Blumenthal

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" When my three co-founders and I started Warby Parker in 2010, our primary intention was to sell good-looking, affordable eyewear online. "

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" A good collaboration pushes the boundaries of both partners. "

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" What happens when kids don't have glasses - they get bored in class. They disengage and they may be disruptive. They may be misdiagnosed for A.D.D. or put in special needs classes. "

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" When you look at the reasons people leave companies, it's usually because their boss is a jerk or because they aren't learning and growing. "

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" Building a consistent experience and firm identity was instrumental in our ability to swiftly build our online presence, open four stores as well as a mobile store in a converted yellow school bus, and launch six shops-in-shops. "

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" A workplace that encourages self-awareness is an environment where the most productive, curious, and innovative people thrive. "

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" Details matter. They create depth, and depth creates authenticity. "

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" Walking in the morning improves my whole day. I think more clearly, my points of view are sharper, and I'm more decisive. "

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" Every day, write down a few frustrations. And then at the end of the week, you'll have maybe 10 problems. By the end of the month, maybe you have 40 to 50 problems. And then you can spend time thinking about, Is there a viable business in solving any of these everyday frustrations? "

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" I was captain of the soccer and basketball teams in high school, and I was the equivalent of class president. "

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" The rules of optical dispensing vary from state to state. Dispensing eyeglasses is not that complicated, and even if it were complicated, there should be uniform rules. "

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" It never gets old watching someone receive their first pair of glasses and regain their vision and their life. "

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" I wanted to open up a stand to sell dried fruit and beef jerky where we lived in Greenwich Village. I was 8 years old. I had been flipping through TV channels and got mesmerized by this infomercial for a food dehydrator. "

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" All those articles that scold Millennials for their supposed entitlement? Forget them. Millennials are great employees. "

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" Warby Parker is a data-driven company. "

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" We have never met with politicians. I don't know the first thing about how to get heard. My suspicion is that it's to donate a lot of money. "

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" At its best, entrepreneurship creates jobs, solves problems, and galvanizes creative thinking. "

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" If you're entitled, you likely think you know more than you do. "

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" When another editorial pops up denouncing millennials for some perceived generational flaw, I take it with a Miley Cyrus-sized grain of salt. "

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" We've built our own technology platform in-house, which operates our website and powers our retail stores. "

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" During times of plenty - when venture funding is abundant and startups multiply like rabbits - every business looks like a winner. "

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" In general, obsolete technology is obsolete for a reason. Monocles are no exception. "

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" For better or worse, cash is the oxygen of your business, and you can't last long in any environment without it. "

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" When a person has work, she has income and can achieve financial self-sustainability. She can prioritize her family's health and education. Her standing in the community is lifted, and so is her confidence. "

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" Florence Nightingale. She is one of the most dynamic social entrepreneurs in history. "

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" Be personable to everyone you interact with. "

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" I want to go at least 11 hours without food. I sat next to Hugh Jackman at a conference, and he told me he fasted 12 to 14 hours when he was training for the Wolverine movies. I've deluded myself into thinking I can effortlessly achieve the same body type as Hugh Jackman if I keep up this eating schedule. "

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" Businesses should focus on solving problems, putting the customer first, delivering value - not gimmicks - and growing in a sustainable manner. "

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" From the beginning, we believed that it was possible to develop direct relationships with customers at a relatively cheap cost, and our plan was to build a lifestyle brand that was also an Internet company - a rarity for eyewear. "

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" Millennials are eager to make an impact, which makes them ideal for start-ups. "

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