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" It's not an experiment if you know it's going to work. "
Jeff Bezos
You
Experiment
Going
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" I'm skeptical of any mission that has advertisers at its centerpiece. "
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" I grew up reading science fiction. "
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Reading
" I don't know about you, but most of my exchanges with cashiers are not that meaningful. "
Jeff Bezos
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You
Most
" You're not going to make Hemingway better by adding animations. "
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Make
Better
Going
" Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress. "
Jeff Bezos
Progress
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Time
" We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient. "
Jeff Bezos
Big
Successful
Ideas
" The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?' "
Jeff Bezos
Why Not
Business
Good
" The Moon Village concept has a nice property in that it basically just says, 'Look, everybody builds their own lunar outpost, but let's do it close to each other.' That way... you can go over to the European Union lunar outpost and say, 'I'm out of eggs. What have you got?' "
Jeff Bezos
Village
Look
Moon
" On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big. "
Jeff Bezos
High
Internet
Small
" What's dangerous is not to evolve. "
Jeff Bezos
Change
Dangerous
Evolve
" I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures. "
Jeff Bezos
Smart
Pictures
Phone
" Our motto at Blue Origin is 'Gradatim Ferociter': 'Step by Step, Ferociously.' "
Jeff Bezos
Motto
Origin
Blue
" The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil. "
Jeff Bezos
People
Evil
Home
" It is very difficult to get people to focus on the most important things when you're in boom times. "
Jeff Bezos
You
Focus
Difficult
" Humans are unbelievably data efficient. You don't have to drive 1 million miles to drive a car, but the way we teach a self-driving car is have it drive a million miles. "
Jeff Bezos
Way
Teach
Data
" I very much believe the Internet is indeed all it is cracked up to be. "
Jeff Bezos
Up
Believe
Indeed
" The human brain is an incredible pattern-matching machine. "
Jeff Bezos
Science
Brain
Human Brain
" We have the resources to build room for a trillion humans in this solar system, and when we have a trillion humans, we'll have a thousand Einsteins and a thousand Mozarts. It will be a way more interesting place to live. "
Jeff Bezos
Interesting
Live
Build
" No matter what your mission is, have some notion in your head. Forget the model, whether it's government or nonprofit or profit. Ask yourself the more important question: Is my mission improving the world? Are you sure about it? Seek to disconfirm that all the time. And if you can, change your mission. "
Jeff Bezos
Government
Change
Time
" There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward. "
Jeff Bezos
You
Good
Learning
" If you can't tolerate critics, don't do anything new or interesting. "
Jeff Bezos
Interesting
Anything
Critics
" Part of company culture is path-dependent - it's the lessons you learn along the way. "
Jeff Bezos
Culture
Learn
Along
" You know you're not anonymous on our site. We're greeting you by name, showing you past purchases, to the degree that you can arrange to have transparency combined with an explanation of what the consumer benefit is. "
Jeff Bezos
Past
Transparency
You
" Cultures, for better or worse, are very stable. "
Jeff Bezos
Stable
Better
Very
" What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming. "
Jeff Bezos
Something
New
Becoming
" We need to know what the resources of the moon are. We have great evidence now because of different kinds of radar and spectroscopic analysis that people have been able to do. But we really do need to go visit there, and we can do that with a robot craft without any problem. "
Jeff Bezos
People
Need
Moon
" You want your customers to value your service. "
Jeff Bezos
Service
Value
Want
" Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location. "
Jeff Bezos
Key
Old
Real Estate
" If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young. "
Jeff Bezos
Young
Aging
You
" I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out. "
Jeff Bezos
Think
Only
Innovation