Home
Authors
Tags
App
Get QuoteDark Inspirational Quotes App
" You want your customers to value your service. "
Jeff Bezos
Service
Value
Want
Related Quotes:
" I have won this lottery. It's a gigantic lottery, and it's called Amazon.com. And I'm using my lottery winnings to push us a little further into space. "
Jeff Bezos
Won
Push
Us
" Cultures, for better or worse, are very stable. "
Jeff Bezos
Stable
Better
Very
" The question really is, are you improving the world? And you can do that in many models. You can do that in government, you can do that in a nonprofit, and you can do it in commercial enterprise. "
Jeff Bezos
You
Government
You Can Do It
" It's not an experiment if you know it's going to work. "
Jeff Bezos
You
Experiment
Going
" You know you're not anonymous on our site. We're greeting you by name, showing you past purchases, to the degree that you can arrange to have transparency combined with an explanation of what the consumer benefit is. "
Jeff Bezos
Past
Transparency
You
" If you only do things where you know the answer in advance, your company goes away. "
Jeff Bezos
Answer
Things
Know
" I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out. "
Jeff Bezos
Think
Only
Innovation
" Part of company culture is path-dependent - it's the lessons you learn along the way. "
Jeff Bezos
Culture
Learn
Along
" For people who are readers, reading is important to them. "
Jeff Bezos
Them
Important
People
" The special ops guys and the firefighters around the world have this great phrase. They say, 'Slow is smooth, and smooth is fast,' and that is true. Everything I've accomplished in my life has been because of that attitude. "
Jeff Bezos
World
My Life
Life
" I know Elon, we're very like minded in many ways. We're not conceptual twins. One thing I want us to do is go to Mars, but for me it's one thing. He's singularly focused on that. I think motivation wise, for me I don't find that Plan B idea motivating. I don't want a plan B for Earth, I want Plan B to make sure Plan A works. "
Jeff Bezos
Think
Motivation
Me
" Beautiful speech doesn't need protection, it's ugly speech that needs protection. We have these cultural norms that allow people to say really ugly things. You don't have to invite them to your dinner party, but you should let them say it. "
Jeff Bezos
Dinner
Ugly
Speech
" People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online. "
Jeff Bezos
Internet
People
Simple
" We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better. "
Jeff Bezos
Day
Job
Better
" The Moon Village concept has a nice property in that it basically just says, 'Look, everybody builds their own lunar outpost, but let's do it close to each other.' That way... you can go over to the European Union lunar outpost and say, 'I'm out of eggs. What have you got?' "
Jeff Bezos
Village
Look
Moon
" I don't want to use my creative energy on somebody else's user interface. "
Jeff Bezos
Use
Somebody
Energy
" It is very difficult to get people to focus on the most important things when you're in boom times. "
Jeff Bezos
You
Focus
Difficult
" On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big. "
Jeff Bezos
High
Internet
Small
" Our motto at Blue Origin is 'Gradatim Ferociter': 'Step by Step, Ferociously.' "
Jeff Bezos
Motto
Origin
Blue
" Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration. "
Jeff Bezos
Engineering
Old
People
" A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. "
Jeff Bezos
Trying
Business
You
" We're working on New Glenn, which is our orbital vehicle, but we have in our mind's eye an even bigger vehicle called New Armstrong. "
Jeff Bezos
Eye
Mind
New
" Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress. "
Jeff Bezos
Progress
People
Time
" I think that, ah, I'm a very goofy sort of person in many ways. "
Jeff Bezos
Person
I Think
Goofy
" I think there are going to be a bunch of tablet-like devices. It's really a different product category. "
Jeff Bezos
Think
Different
Product
" A company shouldn't get addicted to being shiny, because shiny doesn't last. "
Jeff Bezos
Company
Because
Last
" If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. "
Jeff Bezos
Wait
More
Being
" The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. "
Jeff Bezos
Service
You
Customer
" The Apollo program certainly had no real commercial value. It was done for very different reasons and, I think, very good reasons for the time. It's an extraordinary achievement of mankind, but it wasn't sustainable. "
Jeff Bezos
Time
Achievement
Good
" My own view is that every company requires a long-term view. "
Jeff Bezos
Long-Term
Company
Own