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" No one benefits from us not taking credit for our successes. There is no virtue in allowing kudos to go unclaimed or elsewhere. "
Tobias Lutke
Credit
Benefits
Go
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" A lot of the best technologists live and work in Canada, and every once in a while, they are aggregated by a Canadian company, and then suddenly, they're not anymore. But the people are still here - they're just working for American companies to the benefit of American bottom lines. "
Tobias Lutke
People
American
Here
" To kick off a merchant is to censor ideas and interfere with the free exchange of products at the core of commerce. When we kick off a merchant, we're asserting our own moral code as the superior one. But who gets to define that moral code? "
Tobias Lutke
Ideas
Moral
Products
" All of us in Canada have to be better at making a dollar count, because we have fewer dollars. "
Tobias Lutke
Canada
Dollar
Us
" Change has to be fundamental to a company's culture, or there is no way it can survive. "
Tobias Lutke
Change
Way
Survive
" It is incredibly powerful if you solve the problem you actually have yourself. It's really tough to develop a good product when you don't have very close proximity to the people who actually use your product. The closest proximity you can have to those people is to be that person. "
Tobias Lutke
Powerful
Yourself
Tough
" When the market turns down, a lot of people lose jobs... and that's the time people become entrepreneurs. Downturns end up being the best times to start companies. "
Tobias Lutke
Time
Best
End
" Why do Canadians sell themselves short? I've never been able to answer that question. "
Tobias Lutke
Short
Question
Answer
" We are at our best when we are at our proudest. Canadians need to harness that confidence in every arena, not just the ice rink. The Maple Leaf stands for quality, thoughtfulness, and innovation, so let's brand it proudly on the things that we've invented, created, and figured out. "
Tobias Lutke
Confidence
Leaf
Need
" To me, a great company starts with a great product and ends with a great product. "
Tobias Lutke
Company
Me
Product
" I spent my time, growing up, essentially between two things: technology and retail. I was fascinated by selling and loved the idea of making a profit, but I also spent a lot of time on technology. "
Tobias Lutke
Two
Technology
Time
" Different people need different kinds of communication for it to have the same effect. That was something I had to learn. "
Tobias Lutke
Same
People
Need
" I never cared a lot for school. "
Tobias Lutke
Lot
Never
School
" A lot of people have a great business idea; they just need a little push to make it a reality. "
Tobias Lutke
Reality
People
Push
" I got my first computer at the age of 6. To me, it was magic. By the time I was 12, I wanted to know the secrets behind the wizardry, and that started my journey toward computer programming. This was the early 1990s, when computers weren't built for the mass market. "
Tobias Lutke
Age
Journey
Know
" What could be more Canadian than working hard to figure out something new and sharing it with the world? The world wants to hear from us! "
Tobias Lutke
New
World
Working Hard
" People say Facebook connects the world. Facebook has 5,000 Ph.D.s that think about how to make you click on ads you don't want to see. Their business model is about something that most people would not perceive as making the world better. "
Tobias Lutke
Better
Business
People
" It took about 10 years' time for Shopify to be an overnight success. "
Tobias Lutke
Years
Overnight Success
Success
" Shopify has been a perpetually underestimated company at every point of its history. "
Tobias Lutke
Point
Every
Company
" Every phase of building a company is really hard. "
Tobias Lutke
Phase
Hard
Company
" E-commerce is not an industry; e-commerce is a tactic. "
Tobias Lutke
Tactic
Industry
E-Commerce
" Once you've made peace with the fact that you're hardly ever going to work on anything that you're actually good at, the only thing that you can do is get good very fast on everything you have to do. "
Tobias Lutke
Good
Peace
Fast
" It's this concept of 'just fill up a building of smart people.' It sounds so basic, but honestly it might just be the secret behind Shopify's success. We just do that and get out of the way. "
Tobias Lutke
Way
Building
Success
" My early interactions with VCs were really, really poor. "
Tobias Lutke
Poor
Interactions
Really
" We need a lot more technically literate people. The computers are the tools that are going to solve essentially all problems, and the people who can use them better will be more effective. "
Tobias Lutke
Better
Problems
People
" I am a worrier. I tend to do something about what I worry about. "
Tobias Lutke
About
Worry
Tend
" I care about working on interesting problems, and Shopify is this gift that keeps on giving for working on interesting problems with amazing people. "
Tobias Lutke
People
Gift
Amazing
" Shopify was built as a company that could be run remotely anywhere. "
Tobias Lutke
Anywhere
Built
Run
" Our hiring is almost completely built around just going through someone's life story, and we look for moments when they had to make important decisions, and we go deep on those. "
Tobias Lutke
Story
Deep
Life
" I got my first computer when I was 6, and I was part of that early generation of children who grew up with computers always being around. I fell in love with them early on. "
Tobias Lutke
Children
Computers
Generation
" One of the most important tasks as a leader in a startup is to pick the right metric to track. This is often referred to as the 'compass metric' because it will be your compass for growth. It's important to note that 'compass metrics' will likely change over the lifetime of a business. "
Tobias Lutke
Business
Growth
Leader