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" There are two elements to nailing a job interview: form and substance. 'Form' describes the outer layer of your character - your manners, your demeanor, your social skills. 'Substance' describes the inner core of your character - your intellect, your empathy, your creativity. "

Neil Blumenthal

Empathy

Character

Two

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" In general, obsolete technology is obsolete for a reason. Monocles are no exception. "

" I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first time they visit our store to the process of ordering and anticipating the arrival of their glasses. "

" If you're entitled, you likely think you know more than you do. "

Neil Blumenthal

Than

Think

" Theoretically, an open-plan office is a great format for a changeable work environment, a place where employees have a say over how they work and a place that can adapt to their needs and to the needs of the business. "

" Warby Parker is a data-driven company. "

Neil Blumenthal

Company

Parker

" Millennials in particular get a lot of flack for their supposed entitlement and narcissism, but these evaluations have never matched my experience with hiring young people at Warby Parker. "

" If you think about what are glasses, they are the best example of form and function. "

" It's never easy asking for help. "

" We all have a personal recipe for productivity. One person may need six cups of autonomy and just a pinch of collaboration. Another person may require heaps of sociability and noise, with just a teaspoon of occasional privacy. "

" Often, companies are trying to chase growth and get into other categories or go international too quickly, and they can get in trouble doing that. "

Neil Blumenthal

Doing

Get

" Warby Parker designs experiences, not products. "

" All companies - and not just startups - face the same eternal challenge: resource allocation. "

" Asking for money can be especially intimidating. "

" Regardless of what you plan to use it for, the goal should always be to raise money right before you need it. You don't want to get into a situation where you need cash and you're unable to raise it - or you're unable to raise it on favorable terms. As with any negotiation, you want to raise from a position of strength. "

" I wanted to open up a stand to sell dried fruit and beef jerky where we lived in Greenwich Village. I was 8 years old. I had been flipping through TV channels and got mesmerized by this infomercial for a food dehydrator. "

" I want to go at least 11 hours without food. I sat next to Hugh Jackman at a conference, and he told me he fasted 12 to 14 hours when he was training for the Wolverine movies. I've deluded myself into thinking I can effortlessly achieve the same body type as Hugh Jackman if I keep up this eating schedule. "

Neil Blumenthal

Training

Thinking

" For better or worse, cash is the oxygen of your business, and you can't last long in any environment without it. "

" It's impossible to predict crises - or to control them once they hit - but you can absolutely prime yourself to ride them out as best as possible. "

" When you look at the reasons people leave companies, it's usually because their boss is a jerk or because they aren't learning and growing. "

" For any collaboration to work, each partner must have a strong sense of identity. If one overpowers the other, it's like mixing lemonade with water - you wind up diluting the brew. "

" People who are passionate about Warby Parker are passionate about creating a company that can scale, be profitable, and do good in the world - without charging a premium for it. "

" Social enterprise is at its most impactful when the goal is empowerment, not relief. "

" We have never met with politicians. I don't know the first thing about how to get heard. My suspicion is that it's to donate a lot of money. "

" I came to Washington primarily to meet other entrepreneurs. That being said, I was also curious to hear how our federal government was thinking about entrepreneurship. "

" What happens when kids don't have glasses - they get bored in class. They disengage and they may be disruptive. They may be misdiagnosed for A.D.D. or put in special needs classes. "

" Share your personality with interviewers, but keep a professional filter safely adhered to it. "

" Creativity flows when curiosity is stoked. "

" Building a consistent experience and firm identity was instrumental in our ability to swiftly build our online presence, open four stores as well as a mobile store in a converted yellow school bus, and launch six shops-in-shops. "

" One of my favorite products at Warby Parker also happens to be our worst-selling item: the monocle. "

" One of the core values of the startup world is that you must have a list of core values. Like all abstract ideas, they're easy to dream up and tricky to implement. "