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" When I was a teenager, a psychic told me, 'Your biggest challenge will be life-work balance.' That's certainly turned out to be true! "

Natalie Massenet

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" In 13 years of doing my day job, I've learned a few things about motivating people. It's about setting a vision and, as long as everyone knows why they're doing what they're doing, you achieve that vision. "

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" I think I'm a better mother because of work, because I'm happy. If I wasn't working, I would just be waiting for the kids to come home every day, and living vicariously through their lives. "

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" Ambition is important. Of course you can't get anywhere without talent, but there are a lot of talented people. To succeed, you have to be the most ambitious talented person. "

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" I'm supporting the School for Creative Startups because the project's ambition - to boost innovation and the culture of entrepreneurship - is something I feel strongly about. "

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" I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive. "

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" Every year I go to the Google Zeitgeist conference, which is invite-only, and I'm one of about 20 women and five fashion people out of the 400 there. "

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" The interesting thing about London is that there are always stylish surprises around every corner. "

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" You can no longer just have a magazine that shows you this glossy impervious image of women - in the studio, artificial, wearing a push-up bra. "

Natalie Massenet

" 100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner. "

Natalie Massenet

" I love contemporary culture. Even the stuff I don't like. "

Natalie Massenet

" It's a false assumption that people with a lot of money have a lot of free time to shop. "

Natalie Massenet

" The only time I can't sleep is on a plane, when I am literally keeping it in the air with my brain. "

Natalie Massenet

" I love that I love my job, and from what I'm told, that others who I work with do, too. "

Natalie Massenet

" Once you start a business, you have to grow it and grow with it - starting a business is not just for Christmas. "

Natalie Massenet

" Customers want new things, and the way that they get them isn't written in stone. "

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" Grown-up clothes are more appealing because customers need to be able to project themselves into them. "

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" For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time. "

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" Pregnancy is a very creative phase for me. "

Natalie Massenet

" Success begins at that magical moment when you declare to yourself, your friends, and the universe that you believe you can do something different. "

Natalie Massenet

" People ask if I walk around and pinch myself. Yes, I do. "

Natalie Massenet

" I don't work out but generally I am fit, which is why I don't work out. "

Natalie Massenet

" If you're a teenager in Palo Alto launching an app, you know from the outset how you plan to finance your business. "

Natalie Massenet

" I've taken the love of fashion from my mother, and journalism from my father. "

Natalie Massenet

" I cry at anything remotely touching - smile at me warmly and I'm off... television also does it, everything from 'X-Factor' to cereal commercials. I cry when I am tired. I also cry when I laugh. "

Natalie Massenet

" As an entrepreneur, what drives you has to be the good news; otherwise, you just don't get out of bed. "

Natalie Massenet

" Positivity is like a muscle: keep exercising it, and it becomes a habit. "

Natalie Massenet

" We're seeing a crazy appetite for people to acquire and invest in British businesses. "

Natalie Massenet

" When you love something, it doesn't feel like work. "

Natalie Massenet

" Print is at the very, very top in the fashion business - of course it is. "

Natalie Massenet

" Audrey Hepburn has influenced me. "

Natalie Massenet