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" When we arrived in the U.K. on the banana boat, we settled right by Old Trafford. "

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" Online is not contributing in the same way as the high street in terms of business rates and to the local community. "

" I'm a very considerate spender. I'm a shopper, and I do spend money, but I think about it first. "

" The wider the exposure that we give children of the real working world, the better. "

" No major technological change has ever been instituted by mankind without an array of negative consequences. The motor car has meant liberation for millions, but it has also caused congestion, environmental damage, and a disturbing death toll on the roads. "

" What I've achieved with Boux Avenue is what I always wanted to achieve with La Senza. "

" Showing your emotions is not a weakness. "

" Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers. "

" For me, the high street is a key part of how we live, what sort of community we are, how we get our news, and how we get our gossip. "

" I like the odd day relaxing by the pool, but I couldn't stand to sunbathe for an entire week. "

" I was useless in the classroom; I would spend my time looking out of the window after the first 10 minutes. But when you do an apprenticeship, you don't have to wait for the teacher to tell you when it's time to start, because you are on the shop floor learning for real. "

" Every successful high street needs a catalyst that starts making people want to come there, and independent shops can be that catalyst. If you want a new idea on the high street, you'll probably find it in an independent. I know I shouldn't say this, but new ideas rarely happen in chains. What we do is adopt it once we spot it in an independent. "

" Businesses might have been helped by the ability to promote themselves on the Internet, but they have also been hit by the web's encouragement of time-wasting by their staff. "

" The minute I stepped foot on the shop floor and started serving in a retail environment, I knew it was the career for me. I was a shop assistant for just one day, and I thought, 'This is it. This is the rest of my life. This is all I want to do.' "

" Entrepreneurship is just one thing that needs to be in schools. "

Entrepreneurship

" The reality in business and in 'Dragons' Den' is you win some, and you lose some. "

" Immigration has been good for this country; I know the value of it - hopefully I've given something back. "

" Both my sons are dyslexic, and so, too, in a much milder form, is one of my daughters. "

" In Cyprus, our house was right on the beach. I could walk out of our front door, cross a road, and there was the sea. "

" Save money; never rely on other people to lend you money. We call it having 'walking the streets' money - money in your back pocket or bank account that belongs to you. "

" Business isn't complicated; we complicate business. "

" The government must recognise that taxing retailers differently is reckless. "

" What's crucial in a High Street store is a compelling reason for people to shop there. Shops must offer excellent customer service - and 'theatre' is a must. "

" Making the first million is hard; making the next 100 million is easy. "

" I was lucky enough to find my passion early - in retail - and I have done well but, most importantly, loved doing it. "

" Ultimately, if you don't have an interest in what you do, it will be so much harder to make money from it. "

" My family come from Cyprus. Both my father and my grandfather worked on the British bases there, and as the British government granted independence to Cyprus, they granted British passports to those who worked with them. "

" Good businesses will survive good times and bad times. "

" What makes business exciting is that you don't need a fancy degree, and anyone can do it. "

" The eight years I spent at Millwall were among the best times of my life. "

" If someone underestimates you because you are warm and approachable, then you have an advantage over them. "