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" You don't need most beauty products. They're an emotional purchase. That's why the conversations are really important. What choice do you have but to ask your customer what they want? "
Emily Weiss
Customer
You
Beauty
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" My first lip balms were Bonne Bell Lip Smackers, which, correct me if I'm wrong, sometimes had little bracelets attached to the caps-meaning your lip balm could idly dangle from your wrist like a charm bracelet when not in use, not unlike some iPhone accessories. "
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" French pharmacies probably feel like CVS to French people, but to me, they feel like a real-life version of 'Willy Wonka & the Chocolate Factory.' "
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" I would rather be 'oily' than 'dry' on pretty much any part of my body. "
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