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" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "

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" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "

Mindy Grossman

Passion

Powerful

Team

" You have to understand who your customer is and her motivations and marry it to what's happening in the outside world. "

" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "

" The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it. "

" Throughout my career, no matter what I've done or what decision I've made, I've made it with my family first. My priority was taking care of my family while I was taking care of business. "

" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "

Mindy Grossman

Never

Perspective

" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "

" We all work really hard, and we do it because we're passionate. We don't do it because we're being rated. However, we'd all be remiss if we didn't think that some kind of recognition for efforts and accomplishments didn't make you feel good. "

" People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path. "

" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "

" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "

" I've not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren't possible. "

" At HSN, the experience we create are a significant point of differentiation. "

" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "

" The proof is in the results, and the proof will be in the ongoing ability to execute. "

" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "

" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "

" If you are not diverse, you are saying, 'I don't want to be successful.' "

" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "

" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "

" When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree. "

" The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms. "

" When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing. "

" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "

" Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity. "

" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "

Mindy Grossman

Difference

Employees

" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "

" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "

" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "

" I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself. "