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" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "
Mindy Grossman
Looking
Travel
Entertainment
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" I'm a love-it-or-hate-it person. I don't waffle. "
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" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "
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" Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively. "
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" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "
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" I'm willing to lose profits in the short term. "
Mindy Grossman
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" I believe that if you don't disrupt yourself, you will be disrupted by someone else. "
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" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
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" I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself. "
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" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
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" Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation. "
Mindy Grossman
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Mindset
Women
" Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity. "
Mindy Grossman
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" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "
Mindy Grossman
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Wherever
Trying
" It's good to have a goal. "
Mindy Grossman
Goal
Good
" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "
Mindy Grossman
Diversity
Words
Women
" I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are. "
Mindy Grossman
Generosity
Life
You
" The proof is in the results, and the proof will be in the ongoing ability to execute. "
Mindy Grossman
Proof
Ability
Will
" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "
Mindy Grossman
School
Morning
Money
" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "
Mindy Grossman
You
People
Surround Yourself
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "
Mindy Grossman
Technology
Look
Think
" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "
Mindy Grossman
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Customer
Point
" HSN is uniquely positioned to present the seamless connection between media and commerce. "
Mindy Grossman
Commerce
Connection
Media
" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "
Mindy Grossman
Me
Fashion
Like
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "
Mindy Grossman
Advertising
Brand
New
" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
Mindy Grossman
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" The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms. "
Mindy Grossman
Content
Want
People
" When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?' "
Mindy Grossman
Step
Nature
Me
" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback