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" I believe that if you don't disrupt yourself, you will be disrupted by someone else. "
Mindy Grossman
You
Yourself
Believe
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" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "
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" If you are not diverse, you are saying, 'I don't want to be successful.' "
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" I don't care what we're quote-unquote selling; we're about inspiring people through storytelling. "
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" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "
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School
Morning
Money
" My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I'd gained that adolescent weight and wanted to try out for cheerleading... I lost the weight, tried out, and made the cheerleading team. "
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" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "
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Wherever
Trying
" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "
Mindy Grossman
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Life
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" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "
Mindy Grossman
Simple
Successful
Business
" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "
Mindy Grossman
People
Important
Always
" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "
Mindy Grossman
Looking
Travel
Entertainment
" I never want anything to be too predictable. "
Mindy Grossman
Never
Anything
Want
" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "
Mindy Grossman
Fear
Culture
Business
" There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement. "
Mindy Grossman
Success
Progress
October
" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "
Mindy Grossman
Mindset
Uncertainty
Three
" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback
" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "
Mindy Grossman
Technology
Look
Think
" I've always had a philosophy that position doesn't define power. Impact defines power. What impact are you making on people? What impact are you making on business? "
Mindy Grossman
Power
People
Impact
" People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path. "
Mindy Grossman
Future
Work
Vision
" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively. "
Mindy Grossman
Capture
Opportunities
Reach
" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "
Mindy Grossman
Business
Community
Growth
" When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company. "
Mindy Grossman
People
Started
Technology
" I'm a love-it-or-hate-it person. I don't waffle. "
Mindy Grossman
Waffle
Person
" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "
Mindy Grossman
Never
Perspective
Me
" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "
Mindy Grossman
Talent
Well
People
" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "
Mindy Grossman
Advertising
Brand
New
" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "
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Drive
Opportunity
Media
" I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there. "
Mindy Grossman
Quality
Beautiful
See
" Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms. "
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End
Create
Story
" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "
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Need
You
Think