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" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "
Mindy Grossman
You
People
Surround Yourself
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" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "
Mindy Grossman
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Uncertainty
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" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "
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Employees
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
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" I've not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren't possible. "
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" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "
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Thinking
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" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "
Mindy Grossman
Drive
Opportunity
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" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation. "
Mindy Grossman
Conversation
Mindset
Women
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there. "
Mindy Grossman
Quality
Beautiful
See
" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "
Mindy Grossman
School
Morning
Money
" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "
Mindy Grossman
Business
Community
Growth
" There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement. "
Mindy Grossman
Success
Progress
October
" We're not trying to be Amazon, all things to all people. "
Mindy Grossman
Things
Trying
People
" The proof is in the results, and the proof will be in the ongoing ability to execute. "
Mindy Grossman
Proof
Ability
Will
" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "
Mindy Grossman
Us
Customer
Point
" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "
Mindy Grossman
Me
Fashion
Like
" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "
Mindy Grossman
Woman
Life
Live
" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "
Mindy Grossman
Advertising
Brand
New
" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "
Mindy Grossman
Never
Perspective
Me
" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "
Mindy Grossman
Boldness
True
Purpose
" I'm willing to lose profits in the short term. "
Mindy Grossman
Willing
Short
Lose
" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "
Mindy Grossman
Destination
Our
Business
" We are continuing to collaborate with Disney on future films and other opportunities. "
Mindy Grossman
Future
Opportunities
Other
" Command-and-control isn't the kind of corporate culture people want to be in anymore. "
Mindy Grossman
Kind
Anymore
Want
" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "
Mindy Grossman
See
Products
Future
" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "
Mindy Grossman
Fear
Culture
Business
" Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity. "
Mindy Grossman
Diversity
Women
Change