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" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "

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" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "

Mindy Grossman

Culture

Honesty

Feedback

" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "

" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "

" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "

" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "

" If you are not diverse, you are saying, 'I don't want to be successful.' "

" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "

" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "

" Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty. "

" I am thrilled to join Weight Watchers and lead the next phase of the company's transformation. "

" When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?' "

Mindy Grossman

Step

Nature

" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "

" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "

Mindy Grossman

Never

Perspective

" It's good to have a goal. "

Mindy Grossman

Goal

Good

" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "

" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "

" The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms. "

" The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it. "

" Everybody is talking about cord cutting. It's not about the cord. It's the content. "

" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "

" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "

Mindy Grossman

Fashion

" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "

" I'm willing to lose profits in the short term. "

" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "

" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "

" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "

" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "

" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "

" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "

Mindy Grossman

Customer

Point

" I never want anything to be too predictable. "