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" My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I'd gained that adolescent weight and wanted to try out for cheerleading... I lost the weight, tried out, and made the cheerleading team. "

Mindy Grossman

Mother

Try

Meeting

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" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "

" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "

" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "

" The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms. "

" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "

" As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work. "

" It's good to have a goal. "

Mindy Grossman

Goal

Good

" I never want anything to be too predictable. "

" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "

" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "

" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "

" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "

" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "

" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "

" I've always had a philosophy that position doesn't define power. Impact defines power. What impact are you making on people? What impact are you making on business? "

" I'm a love-it-or-hate-it person. I don't waffle. "

Mindy Grossman

Waffle

Person

" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "

" You have to understand who your customer is and her motivations and marry it to what's happening in the outside world. "

" Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career. "

Mindy Grossman

Career

Front

" What creates success on HSN is great product, a great story and a great storyteller. "

" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "

" Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on. "

" At HSN, the experience we create are a significant point of differentiation. "

" We're not trying to be Amazon, all things to all people. "

" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "

" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "

Mindy Grossman

Difference

Employees

" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "

" I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself. "

" We are continuing to collaborate with Disney on future films and other opportunities. "

" Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms. "