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" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "

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" When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company. "

" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "

" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "

" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "

" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "

" I'm a love-it-or-hate-it person. I don't waffle. "

" If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It's juggling - and accepting the fact that it won't always be perfect will help you better manage the inevitable ebbs and flows. "

" I get as excited walking around a CVS as I do walking around in Bergdorf's. "

" I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change. "

" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "

" When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree. "

" I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are. "

" The model of getting the consumer to come to you is old, and the new model is how can you get to the consumer on their terms, in ways they want to engage in. How people are choosing to interface with content is very different. You've got to marry different platforms. "

" Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.' "

" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "

" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "

" I've not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren't possible. "

" The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it. "

" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "

" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "

" We're not trying to be Amazon, all things to all people. "

" I don't care what we're quote-unquote selling; we're about inspiring people through storytelling. "

" You have to understand who your customer is and her motivations and marry it to what's happening in the outside world. "

" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "

" Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity. "

" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "

" As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work. "

" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "

" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "

" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "