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" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "
Mindy Grossman
Day
Thinking
Heart
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" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "
Mindy Grossman
Diversity
Words
Women
" At HSN, the experience we create are a significant point of differentiation. "
Mindy Grossman
Experience
Significant
Point
" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "
Mindy Grossman
Value
Success
Building
" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "
Mindy Grossman
Business
Community
Growth
" Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on. "
Mindy Grossman
Employees
Down
Best
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" HSN is uniquely positioned to present the seamless connection between media and commerce. "
Mindy Grossman
Commerce
Connection
Media
" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "
Mindy Grossman
Advertising
Brand
New
" I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are. "
Mindy Grossman
Generosity
Life
You
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively. "
Mindy Grossman
Capture
Opportunities
Reach
" When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing. "
Mindy Grossman
Work
Lose
People
" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "
Mindy Grossman
Fear
Culture
Business
" Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty. "
Mindy Grossman
Experience
Loyalty
World
" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
Support
List
" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "
Mindy Grossman
Talent
Well
People
" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "
Mindy Grossman
Woman
Life
Live
" When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree. "
Mindy Grossman
Law
First
Going
" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "
Mindy Grossman
Boldness
True
Purpose
" Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career. "
Mindy Grossman
Career
Front
Me
" The proof is in the results, and the proof will be in the ongoing ability to execute. "
Mindy Grossman
Proof
Ability
Will
" Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms. "
Mindy Grossman
End
Create
Story
" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "
Mindy Grossman
Me
Fashion
Like
" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
Mindy Grossman
Trust
Customer
Experience
" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "
Mindy Grossman
Been
Unique
Focus
" I'm willing to lose profits in the short term. "
Mindy Grossman
Willing
Short
Lose
" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "
Mindy Grossman
Ability
Inspire
Live