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" I think I lead with empathy and connection to our people. I find that the most effective leadership style for me is to just talk and listen. It sounds simple, but it's so effective. "
Julia Hartz
Style
Leadership
Empathy
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" It's extremely easy to get people to share what events they are going to because events are inherently social. "
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" Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers. "
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" Getting over the stigma of needing to appear as if I do it all myself took about 12 months. I finally realized that the only way to be a successful, happy mother, founder, wife, and daughter was to accept the help that was being offered to me. "
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" We live in an experience-hungry society with advanced event technology and broad social reach at our fingertips. These external factors offers an ideal environment for organizers to create a connection with a broader set of people and maximize each interaction with their audience. "
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Society
" I think having a visionary CEO is awesome, and visionary leadership is one thing, but you also need checks and balances on whether this company can withstand a very honest and critical look at itself. "
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" I know my daughter was dealt a very, very good birth card, but sometimes I feel like I want to honor the fact that she also drew a lottery that she didn't get to choose, which is that there is this thing called Eventbrite in our lives, and it sometimes takes precedence. "
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Good
Feel
Daughter
" Every day is sort of a jigsaw puzzle. You have to make sure that you're putting the most important things first. "
Julia Hartz
Important
Day
Every Day
" For the first two years of Eventbrite, all the work was done by just the three founders: me, my husband, Kevin, and our chief technology officer, Renaud Visage. "
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Done
Work
Two
" We always had a sense that we were the underdog. There's lots of competition and niche players. But we have every type of event on Eventbrite, whether you're a consumer or you're organizing a bacon festival. Our identity is our users. "
Julia Hartz
You
Competition
Identity
" I studied broadcast journalism at Pepperdine University. After a short career in television with MTV and later on at FX Network, I found my true calling in Eventbrite. "
Julia Hartz
Journalism
Short
Career
" I live, breathe, and die by what kind of company we're creating. "
Julia Hartz
Creating
Live
Kind
" I think there's a fine line, and once you cross it, you are in a dangerous territory of overhyping your company, your service, and your product and sort of under-delivering. But I think we probably could have been a little more overtly confident in the early days. "
Julia Hartz
Service
Early
You
" I think a universal feeling that we all share is that live experiences create indelible memories. "
Julia Hartz
Feeling
Think
Memories
" At Eventbrite, we value quality results over everything else. So while working late is acknowledged, at the end of the day, I care more about the results you're producing. "
Julia Hartz
Quality
End
Day
" There has been an intention since day one that it's as important to us that we build profits as much as we build a wonderful culture and a lasting legacy of a great company. We've created this inclusive environment that's very thoughtful in terms of how we can create allyship, how we create mentorship, and what kind of voices are heard. "
Julia Hartz
Legacy
Thoughtful
Culture
" Being a female head of a successful tech company means that I'm in a pretty niche category. "
Julia Hartz
Successful
Head
Niche
" Since the earliest days of Eventbrite, we've made our people core to our mission. Our culture is an ever-evolving manifestation of those on our team. As people join, we believe in earning their trust by demonstrating we'll embrace them and help them grow. "
Julia Hartz
People
Trust
Believe
" If you want to build a sustainable culture, you have to have a strong philosophy and then let people do with it what they will and be OK with that. "
Julia Hartz
Philosophy
You
Strong
" I graduated from college and went straight into a job with MTV. "
Julia Hartz
College
Job
MTV
" I didn't play any extreme sports growing up. I never surfed, and I grew up in Santa Cruz. I was very good at doing what I was told, taking direction, and staying middle of the road. I mean, they called me 'grandma' in college. "
Julia Hartz
Growing Up
Good
College
" During college, in Los Angeles, I interned all over Hollywood. Development roles appealed to me; they were a perfect blend of business and creativity. "
Julia Hartz
Over
Me
Creativity
" It's important for founders to think about how they would build their company from scratch - again. "
Julia Hartz
Company
Think
Again
" Showing that you consistently have their best interests at heart not only motivates your people to do their best work; it also builds goodwill that you may need to draw on when the going gets tough and you have to lean on one another to find the horizon. "
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Best
Heart
Work
" I've done everything from traditional yoga to Bikram yoga to Pilates. "
Julia Hartz
Done
Yoga
Pilates
" To be a true leader, I needed to better understand my unique strengths and how to apply them across the company as we grew. "
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Company
Unique
True
" One of the most brilliant parts of being a first-time founder is that you experience everything for the first time. It never gets old. "
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You
Time
Never
" Being an entrepreneur can be learned, and that is exactly what I have done. You don't have to be born with it or have had the 'lemonade stand.' But, you do need to have the passion, devotion, conviction, and sheer will and drive to make it happen. "
Julia Hartz
Passion
Make It Happen
Stand
" If you have a cofounder, one of the benefits is you'll get from point A to point B two times faster. "
Julia Hartz
You
Get
Faster
" Our team finds motivation in knowing that we're transforming the ticketing industry, this notion that we're bringing democratization to an industry and disrupting it using technology. "
Julia Hartz
Motivation
Knowing
Team
" Great leadership and great companies aren't built overnight, and they're not built without capital. And capital can sometimes be counter-productive to building a great culture. "
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Culture
Leadership
Great