Get QuoteDark Inspirational Quotes App

" Most of the time, you think the problem is not as big as it is - because it says something negative about you or your company or your leadership. Face the reality: The facts are not as you want them to be. "

Related Quotes:

" If I'm really telling someone what's coming ahead of them, then I'm going to say it, and I'm going to own those words. "

Judy Smith

Say

Someone

Words

" I remember having lunch with a friend who worked at the White House. I'd just graduated from law school but kept telling my friend what they needed to do and weren't doing right about the Iran-Contra affair. The next day, I got a call from the White House, offering me a job. "

Judy Smith

Friend

School

" While you are searching for a job, it is a good idea to be on your best behavior. "

" Smart people are no different than anyone else. Sometimes they exercise bad judgment, like we all do. "

" I will say this about the truth - that it's one of those crisis rules, whether you are a client or someone who's living their life just every day - is that the truth has a funny way of not going away, and telling the truth is extremely important in dealing with any problem or crisis. "

" Whatever the issue is or problem is, you have to own it, and you have to face into it. If not, it will just really get worse, and it will get compounded. "

" If your response to a problem or scandal isn't genuine, followers will sense it. And remember, by saying nothing, you're saying something. "

" There's always an opportunity with crisis. Just as it forces an individual to look inside himself, it forces a company to reexamine its policies and practices. "

" At the end of the day, I play to win, and otherwise, I wouldn't be good at my job. "

" While it may be tempting to bask fully in the glory of success, remember: When a CEO takes too much credit for the good, they will receive far too much criticism for the bad. "

" My experience at the White House was invaluable. "

" It can be a real blow to our egos when we feel as if our hard-earned degrees don't matter as much as our ability to get the morning coffee orders right. "

" The truth of the matter is, when you think about it, we all make mistakes. "

" When you're working in crisis situations, people have a tendency - particularly the media - to stake out your house. "

" So many people apologize because they feel like they have to - that it's the appropriate thing to do, that it may help them down the road. But people can tell whether you're sincere. "

" Oftentimes, rumors burn white hot only to fizzle as fast as they ignited. "

" When times are good, a CEO should remain poised and composed. When times are difficult, a CEO should remain poised and composed. "

" I like to believe in the good in people. But we're all going to screw up from time to time. It just happens. It really is how our best growth occurs. "

" Reputations can be built, attacked, and destroyed on social media. It's a huge game-changer - instantaneously emboldening adversaries and shortening the ride for any corporate or personal brand. "

" I charge by the hour, or I am on a retainer. We try to work with the client. "

Judy Smith

Try

Charge

" Allegations become facts, and facts become truth in the eyes of the public, whether they are true or not. "

" It's good to have a healthy ego because that pushes you to succeed. But when you cross a line, and your views are not balanced, that's when you get into trouble. "

" Nothing kills a CEO's credibility faster than legal, regulatory, and/or ethical questions. "

" Sometimes people honestly don't realize the magnitude of their words and have no idea that boundaries have been crossed. "

" The ambition and focus that propel you to success can also be your downfall. "

" When you're at the center of the universe, you have to think quickly and size up a situation instantly because, whether you like it or not, you're going to be on the news the next day. "

" I definitely never had an affair with the president. "

" If you make a mistake at work, address it as soon as possible - don't hide it. "

" My theory on an existing crisis is that you have to be very strategic about each case's unique elements. If a crisis involves a legal component, you need a communication strategy that complements the company's legal objective. A strategy for a plea deal is different than a case going to trial. "

" I love what I do, and to be able to see a show that is inspired by my life's work is exciting because it exposes people to what a crisis manager does. "