Home
Authors
Tags
App
Get QuoteDark Inspirational Quotes App
" My experience at the White House was invaluable. "
Judy Smith
House
White
White House
Related Quotes:
" It can be a real blow to our egos when we feel as if our hard-earned degrees don't matter as much as our ability to get the morning coffee orders right. "
Judy Smith
Matter
Coffee
Right
" I've always been interested in image and reputation management. Because really, when you think about it, it is an old phrase, but all we have is our word and our good name. "
Judy Smith
Think
You
Management
" While it may be tempting to bask fully in the glory of success, remember: When a CEO takes too much credit for the good, they will receive far too much criticism for the bad. "
Judy Smith
Criticism
Bad
Remember
" At the end of the day, I play to win, and otherwise, I wouldn't be good at my job. "
Judy Smith
Job
Win
Day
" A crisis, by its very nature, is a negative event. "
Judy Smith
Crisis
Negative
Very
" I think, sometimes when we face problems and issues in our life, we have a tendency to really deny that a problem exists. Or sometimes we say, oh, it'll go away, or we can handle it. It's - you know, don't worry. I've got it covered. And a lot of times, that's not the case. "
Judy Smith
Problem
Think
Face
" Oftentimes, rumors burn white hot only to fizzle as fast as they ignited. "
Judy Smith
Only
Burn
White
" Allegations become facts, and facts become truth in the eyes of the public, whether they are true or not. "
Judy Smith
Facts
True
Truth
" My theory on an existing crisis is that you have to be very strategic about each case's unique elements. If a crisis involves a legal component, you need a communication strategy that complements the company's legal objective. A strategy for a plea deal is different than a case going to trial. "
Judy Smith
Communication
Strategy
Unique
" I charge by the hour, or I am on a retainer. We try to work with the client. "
Judy Smith
Try
Am
Charge
" The truth of the matter is, when you think about it, we all make mistakes. "
Judy Smith
You
Truth
Matter
" When you're at the center of the universe, you have to think quickly and size up a situation instantly because, whether you like it or not, you're going to be on the news the next day. "
Judy Smith
Day
You
Universe
" Rightfully given near-deity status in the early days of industrial America, the J.P. Morgans, Rockefellers, Carnegies, and Vanderbilts of the world not only ran our country, they were also revered - and often despised - as larger-than-life personalities who could perform feats mere mortals could only dream of. "
Judy Smith
Early
Country
Dream
" When you're working in crisis situations, people have a tendency - particularly the media - to stake out your house. "
Judy Smith
Crisis
House
Media
" If your response to a problem or scandal isn't genuine, followers will sense it. And remember, by saying nothing, you're saying something. "
Judy Smith
Problem
Nothing
Saying
" So many people apologize because they feel like they have to - that it's the appropriate thing to do, that it may help them down the road. But people can tell whether you're sincere. "
Judy Smith
People
You
Road
" Look at the facts as they truly are, not as you want them to be. "
Judy Smith
Truly
You
Want
" Social media, for me, is just a thorn in my side. It's painful. For us in crisis, it has totally changed the way we do business. It's a big, big game changer. "
Judy Smith
Business
Social Media
Game
" Nothing kills a CEO's credibility faster than legal, regulatory, and/or ethical questions. "
Judy Smith
Nothing
Questions
Than
" We all make mistakes, and sometimes the difference that we forget is that the people we read about in the paper and on the Internet and see on TV, behind that is, at its core, a mistake. "
Judy Smith
Mistakes
Mistake
Internet
" It's good to have a healthy ego because that pushes you to succeed. But when you cross a line, and your views are not balanced, that's when you get into trouble. "
Judy Smith
You
Succeed
Line
" Crisis is not a nine-to-five job... Crisis happens when you least expect it. "
Judy Smith
Crisis
You
Least
" Above all else, protect your brand. If you or your company doesn't live up to your brand's promise, own up to your error. "
Judy Smith
You
Company
Brand
" You don't want to appear as if you are not a team player, but at the same time, you don't want to be taken advantage of. "
Judy Smith
Advantage
Team
Same
" Unless you work in HR, it's not your responsibility to necessarily police and monitor workplace conversation. "
Judy Smith
Your
Police
Responsibility
" If I'm really telling someone what's coming ahead of them, then I'm going to say it, and I'm going to own those words. "
Judy Smith
Say
Someone
Words
" I definitely never had an affair with the president. "
Judy Smith
Never
Had
Affair
" I think there are some things that just cannot be fixed. "
Judy Smith
Think
Cannot
Fixed
" While you are searching for a job, it is a good idea to be on your best behavior. "
Judy Smith
Job
Behavior
Best
" A wonderful quality about America is that we love redemption stories. We're quick to lash out and assign blame, but we also draw from deep reservoirs of forgiveness. "
Judy Smith
Deep
Quality
Love