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" Travel is a combination of the personal and the emotional. "
Gillian Tans
Travel
Personal
Emotional
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" There are a lot of threats out there. Amazon can enter the travel market. Google could enter the accommodation space. But that is not something that we actively focus on. "
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" As a company, we believe in free and open borders. We feel this best facilitates the exchange of cultural values and ideas. "
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" We know that companies which have more women in leadership positions have a better performance. "
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" We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right tech that will help customers. If we keep doing that well, we will keep progressing. "
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" Our mission is to empower people to experience the world. "
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" We believe in global scalability with local relevance. "
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" For me, it's about taking things that do not take a lot of space. Don't take a lot of shoes. I tend to pack a lot of dresses, for instance, because they take up less space. "
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" Recognizing that female participation in technology is lower than it should be, we are committed to bolstering female tech talent, eliminating obstacles and challenges they face, and fostering diversity. "
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" We will invest more into China to make sure that our brand gets more known to Chinese customers. "
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" I found the Internet really fascinating. "
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" When you start very young and you start to work, you're going to fail. That's how you learn. "
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" Tech is a key driver of social and economic change, and around the world, women like me are transforming businesses, industries, and communities. "
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" Eventually, people should just say 'give me the best hotel in a certain date in a certain location.' "
Gillian Tans
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Location
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" Typically, I get to the office around eight o'clock. I have a very mixed schedule, and I always try to keep time for things that are not planned. You need time for whatever might pop up in the week. "
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Week
" We wanted to go much bigger than anybody else. That's why we've targeted so many countries. "
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" I've always been curious and taken many risks, but that is quite atypical for a woman. On the other hand, I think that's the only way to grow beyond yourself. "
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" Booking.com has been very good at performance marketing. That's how we grew our business. "
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" There is a misperception among job seekers that opportunities for women in tech exist only for those with coding or engineering experience. To be sure, technology firms do need women with these skills, but they also need women with expertise in other areas, like marketing and finance. "
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" The mission of Booking is to empower people to experience the world. Whatever people want to do, wherever they want to go, they can book it with us. "
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" Pack snacks. Food prices once you pass through airport security or within blocks of a major tourist attraction can be double the price. Pack travel-friendly snacks or visit a grocery store in the destination you are visiting to get a better price. "
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Destination
" India is a fast-growth market and is developing a lot. We continue to increase our partners here and make investments. "
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" On the one hand, you have markets such as Singapore and Thailand, with an extremely strong inbound booker market and a well-developed tourism industry. You also have markets that are just opening up to tourists, like Myanmar, that have massive growth potential and then markets that are extremely fragmented within themselves such as Indonesia. "
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" There's no point being at the airport longer than needed. "
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" There are a few books I can recommend, but one you should read for sure is 'Do More Faster,' a book full of advice for young entrepreneurs. Looking back at the early days of Booking.com, I recognize a lot of things that feature in this the book - like 'fail fast, learn quickly.' "
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" Things like chatbots, machine learning tools, natural language processing, or sentiment analysis are applications of artificial intelligence that may one day profoundly change how we think about and transact in travel and local experiences. "
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" Whether you are checking luggage or bringing a carry-on, always weigh and measure your bags to make sure they are below the airline's size and weight restrictions. Excess baggage fees can be costly. Avoid all baggage fees by only bringing a carry-on. "
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" If you look around Booking.com, it's a very gender-balanced company. "
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" We have many accommodation owners - people who own small hotels, villas and bungalows - and the digital economy has opened up a world of possibility for these business owners. Now, they can sell to and communicate with people around the world, and where Booking.com comes in is to help these accommodation owners adapt to the digital world. "
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" China's domestic travel is increasing, and that's why we are building our teams here in China. "
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" Friction still exists in travel, and we are on a quest to go even further to make the entire experience - from planning to staying and beyond - even easier with technology. "
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