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" Management is doing things right; leadership is doing the right things. "
Peter Drucker
Doing
Right
Management
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" Making good decisions is a crucial skill at every level. "
Peter Drucker
Leadership
Good
Decisions
" Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach. "
Peter Drucker
Know
Performance
Teacher
" Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.' "
Peter Drucker
Expectations
Computers
Now
" Unless commitment is made, there are only promises and hopes... but no plans. "
Peter Drucker
Commitment
Hopes
Only
" The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. "
Peter Drucker
Service
Understand
Aim
" Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. "
Peter Drucker
Need
Service
Power
" Leadership is not about a title or a designation. It's about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers. "
Robin S. Sharma
Work
Inspire
Passion
" So much of what we call management consists in making it difficult for people to work. "
Peter Drucker
People
Difficult
Management
" Leadership is the capacity to translate vision into reality. "
Warren Bennis
Vision
Reality
Leadership
" The computer is a moron. "
Peter Drucker
Computer
Moron
Computers
" When a subject becomes totally obsolete we make it a required course. "
Peter Drucker
Subject
Course
Make
" Think little goals and expect little achievements. Think big goals and win big success. "
David Joseph Schwartz
Success
Think
Win
" Plans are only good intentions unless they immediately degenerate into hard work. "
Peter Drucker
Work
Hard
Good
" The productivity of work is not the responsibility of the worker but of the manager. "
Peter Drucker
Manager
Worker
Work
" The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office. "
Dwight D. Eisenhower
Integrity
Success
Football
" Be a yardstick of quality. Some people aren't used to an environment where excellence is expected. "
Steve Jobs
Leadership
People
Quality
" Obstacles are things a person sees when he takes his eyes off his goal. "
E. Joseph Cossman
Eyes
Goal
Leadership
" The only thing we know about the future is that it will be different. "
Peter Drucker
Future
Be Different
Will
" The most important thing in communication is hearing what isn't said. "
Peter Drucker
Hearing
Important
Said
" The quality of a leader is reflected in the standards they set for themselves. "
Ray Kroc
Leader
Quality
Leadership
" A genuine leader is not a searcher for consensus but a molder of consensus. "
Martin Luther King, Jr.
Leader
Consensus
Genuine
" The best way to predict the future is to create it. "
Peter Drucker
Best
Way
Future
" The entrepreneur always searches for change, responds to it, and exploits it as an opportunity. "
Peter Drucker
Always
Opportunity
Change
" Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs. "
Peter Drucker
Organization
Important
Jobs
" Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. "
Peter Drucker
Leadership
Results
Effective
" A manager is responsible for the application and performance of knowledge. "
Peter Drucker
Knowledge
Work
Performance
" No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings. "
Peter Drucker
Survive
Leadership
Human
" The key to successful leadership today is influence, not authority. "
Ken Blanchard
Today
Influence
Leadership
" Management by objective works - if you know the objectives. Ninety percent of the time you don't. "
Peter Drucker
Know
Management
Objectives
" Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. "
Peter Drucker
Window
Future
Looking