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" Unless commitment is made, there are only promises and hopes... but no plans. "

Related Quotes:

" The productivity of work is not the responsibility of the worker but of the manager. "

" The only thing we know about the future is that it will be different. "

" The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications. "

" Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. "

" Management is doing things right; leadership is doing the right things. "

" The best way to predict the future is to create it. "

" The most important thing in communication is hearing what isn't said. "

" Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. "

" The entrepreneur always searches for change, responds to it, and exploits it as an opportunity. "

" Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.' "

" The purpose of a business is to create a customer. "

" So much of what we call management consists in making it difficult for people to work. "

" There is nothing so useless as doing efficiently that which should not be done at all. "

" Business, that's easily defined - it's other people's money. "

" The computer is a moron. "

" Today knowledge has power. It controls access to opportunity and advancement. "

" Accept the fact that we have to treat almost anybody as a volunteer. "

" Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs. "

" No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings. "

" When a subject becomes totally obsolete we make it a required course. "

" Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. "

" Making good decisions is a crucial skill at every level. "

" My greatest strength as a consultant is to be ignorant and ask a few questions. "

" A manager is responsible for the application and performance of knowledge. "

" Rank does not confer privilege or give power. It imposes responsibility. "

" The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product. "

" Efficiency is doing things right; effectiveness is doing the right things. "

" The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. "

" We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information. "

" Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information. "