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" When you hear a child's voice, it will have that immediate effect of putting you in mind of looking after children. "
Julian Treasure
Mind
Voice
Looking
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" Music is made to be listened to, so you immediately have an issue where you're playing it in the background like wallpaper. Music doesn't want to behave like that. "
Julian Treasure
Want
Music
Playing
" Let's define listening as making meaning from sound. It's a mental process, and it's a process of extraction. We use some pretty cool techniques to do this. One of them is pattern recognition. "
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Recognition
Process
Listening
" You are one-third as productive in open-plan offices as in quiet rooms. I have a tip for you: if you work in spaces like that, carry headphones with you, with a soothing sound like birdsong. Put them on, and your productivity goes back up to triple what it would be. "
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Sound
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" Retailers don't think about why they have music. There are a number of issues. It can be very powerful in the right place, where it is played appropriately. "
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Powerful
Place
Music
" My dream is to make the world sound better, but the only way to do that is to let businesses see that there is profit in it. "
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Sound
Way
" Listening is a crucial aspect of democracy. Listening creates understanding, and understanding permits one of the most important things about every democracy, which is civilized disagreement. "
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Democracy
Listening
Understanding
" We experience every space in five senses, so it's strange that architects design just for the eyes. "
Julian Treasure
Space
Strange
Eyes
" It would be some sort of shock horror story if a child left school unable to read or write. But we do not teach explicitly, or test in the main, either speaking or - much more importantly - listening. "
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Child
Listening
School
" We have the capacity for about 1.6 human conversations, so if you're listening to one conversation particularly, you're only left with 0.6 for your inner voice that helps you write. "
Julian Treasure
Voice
Listening
Conversation
" I would suggest that our listening is the main way that we experience the flow of time from past to future. "
Julian Treasure
Flow
Past
Future
" By starting to pay attention to our natural soundscapes, businesses can reduce staff turnover, increase productivity, and increase profits. "
Julian Treasure
Pay
Pay Attention
Attention
" It's an interesting door opening, this use of sonic signalling - using sound to alert us in a more subtle way than a beep. "
Julian Treasure
Interesting
Door
Way
" Sound is complex; there are many countervailing influences. It can be a bit like a bowl of spaghetti: sometimes you just have to eat it and see what happens. "
Julian Treasure
You
Eat
Like
" It's a common mistake to speak the same to everybody. We all have different filters. "
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Different
Common
Same
" I think it's pretty pointless, my children learning to use a keyboard - we will just talk to our computers. Why would we not? "
Julian Treasure
Children
Learning
Think
" Your ears are always on - you have no ear lids. They work even when you sleep. "
Julian Treasure
Sleep
Work
Your
" My mother, in the last years of her life, became very negative, and it's hard to listen. I remember one day, I said to her, 'It's October 1 today,' and she said, 'I know, isn't it dreadful?' It's hard to listen when somebody's that negative. "
Julian Treasure
Mother
Today
October
" This devaluing of listening is handed down from generation to generation. There are many children who don't have the experience of being listened to by their parents. "
Julian Treasure
Parents
Children
Experience
" There's a little bit of protocol in the real world which is quite important. If you speak to me, we understand that we've entered into a social contract. But sound that you haven't given permission to receive is noise, and generally unwelcome. "
Julian Treasure
Real
Important
Me
" We vote for politicians with lower voices, it's true, because we associate depth with power and with authority. "
Julian Treasure
True
Vote
Power
" Noise is the number one problem in modern offices. A big part of addressing this issue is making sure unwanted sound from adjacent spaces doesn't intrude or interfere. "
Julian Treasure
Problem
Big
Unwanted
" Someone else's paper is fascinating until you buy it yourself. Then it loses its appeal, and you have to pass it on to someone else to reinvigorate it. "
Julian Treasure
Someone
Buy
Yourself
" If you're surrounded by noise all the time, it has a pretty bad effect on the spirit. "
Julian Treasure
Noise
Pretty
Spirit
" The desire to be right can be very destructive in relationships. "
Julian Treasure
Relationships
Right
Very
" I think absolute honesty may not be what we want. I mean, 'My goodness, you look ugly this morning.' Perhaps that's not necessary. "
Julian Treasure
Ugly
Think
Morning
" For the great speakers, it's all about the audience. And the feeling they have is that they're giving a gift, of maybe knowledge or inspiration or motivation. "
Julian Treasure
Gift
Motivation
Knowledge
" Some of my best friends are architects. And they definitely do have ears. But I think sometimes they don't use them when they're designing buildings. "
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Best
Think
Buildings
" Most of us walk around with our ears switched off because so much noise is unpleasant. "
Julian Treasure
Noise
Walk
Off
" We're designing environments that make us crazy. And it's not just our quality of life which suffers. It's our health, our social behavior, and our productivity as well. "
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Health
Crazy
Behavior
" Men tend to listen in what I call a reductive way, which is to say for a point, for a solution. You know, we like to have a problem and solve it. Bang. Thank you very much. On to the next thing. "
Julian Treasure
You
Problem
Thank You