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" A long time ago, we had to build interfaces to connect with other companies, and I thought that was a great idea. The company had to pay a lot of money to build it and basically launched it, but our whole operating system almost broke. So, we couldn't continue it. In the end, I had to go on the train to Paris to explain that I had spent millions. "

Gillian Tans

Long

Money

" I think companies need to take more ownership over the gender gap themselves because if everybody does that, then overall, it will improve. "

" Booking.com is one of the biggest translation companies in the world. "

" India is a fast-growth market and is developing a lot. We continue to increase our partners here and make investments. "

" The culture of Booking.com has been very good for me because it's a culture where you're allowed to fail. When you think about taking risks, if it's OK to fail, you actually do a lot more. And you learn a lot quicker. "

Gillian Tans

Think

You

" Eventually, people should just say 'give me the best hotel in a certain date in a certain location.' "

Gillian Tans

Location

Hotel

" If you look around Booking.com, it's a very gender-balanced company. "

" China's domestic travel is increasing, and that's why we are building our teams here in China. "

" One in five of our customers books for business. But it's scaling very fast. As a result, we have tools for medium or small-sized companies to allow them set their price and give basic reporting functionality. "

" We have many accommodation owners - people who own small hotels, villas and bungalows - and the digital economy has opened up a world of possibility for these business owners. Now, they can sell to and communicate with people around the world, and where Booking.com comes in is to help these accommodation owners adapt to the digital world. "

" Booking.com has been very good at performance marketing. That's how we grew our business. "

" With any previous transition we made with technology, it hasn't been the case that we need less people. "

" Traveling changes you as a person. If you buy something, it's so different than if you put your money into traveling. "

" Not only do we need more women in the technology sector, we also clearly need to refocus energy on improving gender equality in the global economy. "

" Travel is a combination of the personal and the emotional. "

" Things like chatbots, machine learning tools, natural language processing, or sentiment analysis are applications of artificial intelligence that may one day profoundly change how we think about and transact in travel and local experiences. "

" We wanted to go much bigger than anybody else. That's why we've targeted so many countries. "

" Booking.com started with just a website, but we've always thought of our company as being more than just a website. "

Gillian Tans

Thought

Website

" India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. "

" If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market. "

" We have built out the diversity of our product teams, and we saw the caliber of our testing and experimentation improve significantly. "

" There is a misperception among job seekers that opportunities for women in tech exist only for those with coding or engineering experience. To be sure, technology firms do need women with these skills, but they also need women with expertise in other areas, like marketing and finance. "

" Using science to tell us what customers are looking for is second nature for us here. "

Gillian Tans

Looking

Nature

" We want to make sure that we have the right products for Chinese people. "

" Friction still exists in travel, and we are on a quest to go even further to make the entire experience - from planning to staying and beyond - even easier with technology. "

" Pack snacks. Food prices once you pass through airport security or within blocks of a major tourist attraction can be double the price. Pack travel-friendly snacks or visit a grocery store in the destination you are visiting to get a better price. "

" Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling. "

" We know that companies which have more women in leadership positions have a better performance. "

" When you start very young and you start to work, you're going to fail. That's how you learn. "

" Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the world. "

Gillian Tans

Japan

Travel