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" Traveling changes you as a person. If you buy something, it's so different than if you put your money into traveling. "
Gillian Tans
Changes
Person
You
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" India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. "
Gillian Tans
India
Asian
Both
" We found we were able to create better, customer-centric product features more quickly with a more diverse product team. "
Gillian Tans
More
Create
Better
" I've always been curious and taken many risks, but that is quite atypical for a woman. On the other hand, I think that's the only way to grow beyond yourself. "
Gillian Tans
Think
Curious
Risks
" From our earliest days, Booking.com has been deploying technology to help strip the friction out of travel. "
Gillian Tans
Help
Travel
Technology
" There are a few books I can recommend, but one you should read for sure is 'Do More Faster,' a book full of advice for young entrepreneurs. Looking back at the early days of Booking.com, I recognize a lot of things that feature in this the book - like 'fail fast, learn quickly.' "
Gillian Tans
Advice
Looking
Looking Back
" Eventually, we want to be able to say, whether in your own neighborhood or a city across the globe, our technology will be needed to break through barriers - whether it's money, time, languages, or simply choice. "
Gillian Tans
Money
Time
Choice
" Education is crucial in determining which profession women will choose, so it's important to spark interest in technologies at an early age. "
Gillian Tans
Women
Spark
Education
" Technology's great, but you can only be as good in technology as your people are. "
Gillian Tans
Good
You
Technology
" Whether you are checking luggage or bringing a carry-on, always weigh and measure your bags to make sure they are below the airline's size and weight restrictions. Excess baggage fees can be costly. Avoid all baggage fees by only bringing a carry-on. "
Gillian Tans
Only
Always
You
" Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the world. "
Gillian Tans
Japan
Travel
Us
" A long time ago, we had to build interfaces to connect with other companies, and I thought that was a great idea. The company had to pay a lot of money to build it and basically launched it, but our whole operating system almost broke. So, we couldn't continue it. In the end, I had to go on the train to Paris to explain that I had spent millions. "
Gillian Tans
Long
Money
Great
" In the beginning of Booking.com, we were travelling around Europe a lot. Sometimes we'd do five cities in a week. "
Gillian Tans
Sometimes
Week
Beginning
" As a company, we believe in free and open borders. We feel this best facilitates the exchange of cultural values and ideas. "
Gillian Tans
Best
Free
Values
" Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling. "
Gillian Tans
Doing
Culture
Research
" As a company powered by technology and digital innovation, Booking.com believes strongly in ensuring equal access and opportunity for all within the technology sector. "
Gillian Tans
Innovation
Opportunity
Technology
" Using science to tell us what customers are looking for is second nature for us here. "
Gillian Tans
Looking
Nature
Us
" India is a fast-growth market and is developing a lot. We continue to increase our partners here and make investments. "
Gillian Tans
Here
Continue
Partners
" Travel is a combination of the personal and the emotional. "
Gillian Tans
Travel
Personal
Emotional
" I found the Internet really fascinating. "
Gillian Tans
Really
Internet
Found
" There are more and more properties joining us to benefit from and leverage our global online marketing expertise. "
Gillian Tans
More
Marketing
Us
" Many people think we are a technology company, but we are totally customer-led. "
Gillian Tans
Think
Company
Many
" On the one hand, you have markets such as Singapore and Thailand, with an extremely strong inbound booker market and a well-developed tourism industry. You also have markets that are just opening up to tourists, like Myanmar, that have massive growth potential and then markets that are extremely fragmented within themselves such as Indonesia. "
Gillian Tans
You
Growth
Potential
" Eventually, people should just say 'give me the best hotel in a certain date in a certain location.' "
Gillian Tans
Me
Location
Hotel
" The mission of Booking is to empower people to experience the world. Whatever people want to do, wherever they want to go, they can book it with us. "
Gillian Tans
People
Experience
Mission
" Our mission is to empower people to experience the world. "
Gillian Tans
Experience
People
Mission
" Not only do we need more women in the technology sector, we also clearly need to refocus energy on improving gender equality in the global economy. "
Gillian Tans
Technology
Women
Equality
" We want to make sure that we have the right products for Chinese people. "
Gillian Tans
Sure
People
Products
" We are a bottom-up culture, and we need a communications platform that can facilitate that. "
Gillian Tans
Platform
Culture
Facilitate
" I think companies need to take more ownership over the gender gap themselves because if everybody does that, then overall, it will improve. "
Gillian Tans
Need
Improve
Ownership
" Both business and leisure travellers are enjoying unprecedented levels of choice. "
Gillian Tans
Choice
Levels
Both