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" The Internet is a gift to fashion. "

Natalie Massenet

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" In 13 years of doing my day job, I've learned a few things about motivating people. It's about setting a vision and, as long as everyone knows why they're doing what they're doing, you achieve that vision. "

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" Grown-up clothes are more appealing because customers need to be able to project themselves into them. "

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" Positivity is like a muscle: keep exercising it, and it becomes a habit. "

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" Dear London, British fashion is a serious business. The British fashion industry is worth £21bn to the U.K. economy and employs 819,000 people across the country. With your help, we would like to see these numbers rise for the good of our industry, our talented designers, and our reputation worldwide. "

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" Brands will increasingly handle their own e-commerce and rely less and less on local distribution partners. Why should they give away their profit margins? "

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" As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally. "

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" Contrary to popular belief, I'm not always trying to stand out. "

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" Customers want new things, and the way that they get them isn't written in stone. "

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" People always say to me, 'You've really strived to redefine retail.' But the reality is, I wanted to redefine magazines. "

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" When I'm working, I have a hard time switching off, and when I'm not working, I have a hard time thinking of ever wanting to work again. "

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" Moving to L.A. when I was 11 was when my entrepreneurialism started because it's the land of the American dream. "

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" Audrey Hepburn has influenced me. "

Natalie Massenet

" Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind. "

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" If you want success, be unique. "

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" If you're a teenager in Palo Alto launching an app, you know from the outset how you plan to finance your business. "

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" I borrowed a creaky laptop from my husband, went into the web, and never came back. "

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" People always ask is it hard being an entrepreneur and a mum, and the answer is 'yes.' "

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" I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers. "

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" The fashion cycle is outdated. "

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" It is a changing world with changing opportunities. "

Natalie Massenet

" I love that I love my job, and from what I'm told, that others who I work with do, too. "

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" You can no longer just have a magazine that shows you this glossy impervious image of women - in the studio, artificial, wearing a push-up bra. "

Natalie Massenet

" Net-a-Porter offers catwalk fashion and trend-driven shopping, but for Mr Porter, while fashion is still important, style is key. "

Natalie Massenet

" I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work. "

Natalie Massenet

" I just wear what I like, and lots of it is British. "

Natalie Massenet

" For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time. "

Natalie Massenet

" My dad taught me never to be afraid of what's on the other side of the mountain. "

Natalie Massenet

" Women just love to shop. "

Natalie Massenet

" Success begins at that magical moment when you declare to yourself, your friends, and the universe that you believe you can do something different. "

Natalie Massenet

" As much as I love to shop online, I also love walking the streets on a beautiful day and seeing what finds I can discover in a small shop or vintage store. "

Natalie Massenet