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All Quotes by author - Frances Hesselbein

" Age is irrelevant. "

" An exceptional career is one that provides an opportunity to serve. It is a satisfying career in which you can't wait to get up in the morning to begin! You have a sense of purpose and mission. You know why you do what you do. It is a response to a call to serve. Once we do that, everything flows positively. "

" A single person doesn't change an organization, but culture and good people do. "

" At a young age, I learned from my grandmother that I should respect all people. Her lessons were defining moments in my life and determined the type of leader that I would become. "

" At one time, there was a stereotype that your Girl Scout leader was the mother of a Brownie, but increasingly, we are having young businesswomen and professional women who are not mothers but care about children. "

" Carry a big basket. In other words, be open to new ideas, different partners, and new practices, and have a willingness to dump out the old and irrelevant to make room for new approaches. "

" Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world. "

" Donors do not reward good intentions. "

Good Intentions

" Girl Scouts helps girls make decisions that are right for them and offer support. "

" Good leaders make people's strengths effective and their weaknesses irrelevant. "

" I adored my grandparents and spent every weekend with Mama and Papa Wicks. They had seven children, so they needed a big house - and it seemed only logical to them to build into their house a pipe organ in a music room with a sixteen-foot ceiling. "

" I always had this philosophy that only the best is good enough for those who serve girls. "

" I believe that tears should be very private, and no matter what issue or what situation, we should have a very dignified demeanor. "

" I did not want to take a troop. I was the mother of a little boy. I knew nothing about little girls. "

" I didn't have a career plan. But what I did was, whenever there was a door open and a new opportunity, I always looked into it and took a chance and walked through the door. "

" If you are building a corporate culture of greatness, you have to define culture on your own terms and with the people you work with. "

" If you grow up in Germantown, Pennsylvania, as I did, 5:30 means 5:30. "

" I had read everything Peter Drucker ever wrote. "

" I'll meet people and tell them what I do, and their first reaction is usually, 'Oh, I love Thin Mints!' And you know, they are awfully good. "

" I lost my son in late 2011. He had been totally incapacitated from his neck down for the last eight years of his life, but his mind was alive and brilliant in those years. He even wrote a book, 'Allegheny Mountain,' lying at home in his hospital bed. "

" In 1976, I was invited to interview for the CEO position of the Girl Scouts of the U.S.A. "

" I never had any question about the direction we were going in at the Girl Scouts. We shared our mission and research with all levels of leaders from the very beginning - a concept I created, using cups and saucers, called 'circular management.' Everyone was on a team; there were no superiors or subordinates. There was respect for all people. "

" In my life, I don't have roadblocks and obstacles. I might have something you would call a 'challenge.' I throw that out the window, and I call that a wonderful opportunity. "

" In the future, it will not be the one big message, the one big voice, but millions of us, in our own way, healing, unifying, and experiencing that one defining moment when we recognize that sustaining the democracy is the common bottom line - whoever we are, whatever we do, wherever we are, the call is to sustain the democracy. "

" I thought I'd never leave Pennsylvania. And I never imagined that I'd one day have the chance to lead the largest organization for girls and women around the world. "

" It is not business, it is not government - it is the social sector that may yet save the society. "

" It is what we do with our lives that counts. "

" It takes courage for a leader to identify and confront self-imposed barriers, to put in place the personal strategies required to unleash the energy, innovation, and commitment to self-development. "

" Leadership flows from inner character and integrity of ambition, which inspires others to lend themselves to your organization's mission. "

" Leadership is a matter of how to be - not how to do it. "

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