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" I thought I'd never leave Pennsylvania. And I never imagined that I'd one day have the chance to lead the largest organization for girls and women around the world. "
Frances Hesselbein
Thought
Day
Chance
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" One of the management imperatives in the '90s is managing diversity. Whatever the organization, when the constituents of that organization look at the board and management staff, they need to find themselves. "
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" The real leader redefines or defines the mission in a very powerful way so that people understand it; it permeates the organization. "
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" Simple questions can be profound, and answering them requires us to make stark and honest - and sometimes painful - self-assessments. "
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" I always had this philosophy that only the best is good enough for those who serve girls. "
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" I'll meet people and tell them what I do, and their first reaction is usually, 'Oh, I love Thin Mints!' And you know, they are awfully good. "
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" The Millennial mindset is one on the pulse of changing technology. They multi-task and enjoy a challenge. They need projects that utilize their knowledge and skills that can connect with their philosophical or deeper interests. "
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" In 1976, I was invited to interview for the CEO position of the Girl Scouts of the U.S.A. "
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Position
Girl Scouts
Interview
" Practice self-awareness, self-evaluation, and self-improvement. If we are aware that our manners - language, behavior, and actions - are measured against our values and principles, we are able to more easily embody the philosophy, leadership is a matter of how to be, not how to do. "
Frances Hesselbein
Practice
Values
Leadership
" At a young age, I learned from my grandmother that I should respect all people. Her lessons were defining moments in my life and determined the type of leader that I would become. "
Frances Hesselbein
People
Age
Her
" Some corporations are extremely well managed; some nonprofit organizations are. It has nothing to do with the sector. It has to do with quality of management. "
Frances Hesselbein
Nothing
Management
Quality
" Girl Scouts helps girls make decisions that are right for them and offer support. "
Frances Hesselbein
Offer
Decisions
Right
" Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world. "
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Competitive
World
Workers
" I had read everything Peter Drucker ever wrote. "
Frances Hesselbein
Read
Wrote
Had
" We are increasingly becoming a pluralistic nation. "
Frances Hesselbein
Pluralistic
Becoming
Nation
" We see change as a challenge, not as a threat. "
Frances Hesselbein
See
Threat
Change
" Selling cookies is usually a girl's first exposure to the world of business. She learns how to meet the public, talk about a product, sell the product, and is responsible for collecting money, giving change, and delivering the product. That's quite a business venture for a 7-year-old. "
Frances Hesselbein
Business
Girl
Money
" Carry a big basket. In other words, be open to new ideas, different partners, and new practices, and have a willingness to dump out the old and irrelevant to make room for new approaches. "
Frances Hesselbein
Words
Ideas
Different
" Tears belong within the family. "
Frances Hesselbein
Family
Belong
Within
" It takes courage for a leader to identify and confront self-imposed barriers, to put in place the personal strategies required to unleash the energy, innovation, and commitment to self-development. "
Frances Hesselbein
Courage
Innovation
Leader
" Donors do not reward good intentions. "
Frances Hesselbein
Donors
Good
Good Intentions
" It is not business, it is not government - it is the social sector that may yet save the society. "
Frances Hesselbein
Business
Society
Social
" I lost my son in late 2011. He had been totally incapacitated from his neck down for the last eight years of his life, but his mind was alive and brilliant in those years. He even wrote a book, 'Allegheny Mountain,' lying at home in his hospital bed. "
Frances Hesselbein
Son
Mountain
Life
" When you see a roadblock or challenge as an opportunity, it is amazing how you are already halfway there. "
Frances Hesselbein
You
Opportunity
Challenge
" Age is irrelevant. "
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Age
Irrelevant
" It is what we do with our lives that counts. "
Frances Hesselbein
Our Lives
Our
Lives
" There is just one reason that we are placed on this Earth. That reason is to love and be loved - in that order. "
Frances Hesselbein
Loved
Earth
Just
" Not long after I was married, World War II began. My husband John volunteered for the Navy and was sent to Pensacola for training as a Naval Combat Air Crew photographer. It seemed a strange assignment for a young newspaper editor and writer, already exempt, but off he went, saying goodbye to our 18-month-old Johnny and me. "
Frances Hesselbein
Training
Goodbye
World
" Move beyond the old assumptions, practices, and language that can be barriers to equal access. "
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Language
Assumptions
Old
" We cannot ensure equal access or build upon our diverse strengths by sitting at our desks. "
Frances Hesselbein
Sitting
Strengths
Equal
" Social-sector organizations have to be better managed than for-profit organizations... because they have no margin of error. "
Frances Hesselbein
Error
Because
Than