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" Carry a big basket. In other words, be open to new ideas, different partners, and new practices, and have a willingness to dump out the old and irrelevant to make room for new approaches. "

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" There's something exhilarating about being in the mountains and talking about management and the future with Peter Drucker. "

Frances Hesselbein

Management

Talking

Future

" In the future, it will not be the one big message, the one big voice, but millions of us, in our own way, healing, unifying, and experiencing that one defining moment when we recognize that sustaining the democracy is the common bottom line - whoever we are, whatever we do, wherever we are, the call is to sustain the democracy. "

" Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world. "

" Women are working for part or all of their adult lives now. The possibilities are limitless, but you need to prepare. "

" Not long after I was married, World War II began. My husband John volunteered for the Navy and was sent to Pensacola for training as a Naval Combat Air Crew photographer. It seemed a strange assignment for a young newspaper editor and writer, already exempt, but off he went, saying goodbye to our 18-month-old Johnny and me. "

" I didn't have a career plan. But what I did was, whenever there was a door open and a new opportunity, I always looked into it and took a chance and walked through the door. "

" Leadership flows from inner character and integrity of ambition, which inspires others to lend themselves to your organization's mission. "

" I never had any question about the direction we were going in at the Girl Scouts. We shared our mission and research with all levels of leaders from the very beginning - a concept I created, using cups and saucers, called 'circular management.' Everyone was on a team; there were no superiors or subordinates. There was respect for all people. "

" Planning defines the particular place you want to be and how you intend to get there. It's a responsibility rather than a technique. "

" With a growing number of one-parent families in the country, the Girl Scout troop can be an indispensable and powerful positive factor. "

" Leadership is a matter of how to be - not how to do it. "

" In 1976, I was invited to interview for the CEO position of the Girl Scouts of the U.S.A. "

" I'll meet people and tell them what I do, and their first reaction is usually, 'Oh, I love Thin Mints!' And you know, they are awfully good. "

" I adored my grandparents and spent every weekend with Mama and Papa Wicks. They had seven children, so they needed a big house - and it seemed only logical to them to build into their house a pipe organ in a music room with a sixteen-foot ceiling. "

" Donors do not reward good intentions. "

" There is just one reason that we are placed on this Earth. That reason is to love and be loved - in that order. "

" The Millennial mindset is one on the pulse of changing technology. They multi-task and enjoy a challenge. They need projects that utilize their knowledge and skills that can connect with their philosophical or deeper interests. "

" Practice self-awareness, self-evaluation, and self-improvement. If we are aware that our manners - language, behavior, and actions - are measured against our values and principles, we are able to more easily embody the philosophy, leadership is a matter of how to be, not how to do. "

" When you see a roadblock or challenge as an opportunity, it is amazing how you are already halfway there. "

" Management is the set of skills that can help get things done. Unfortunately, its practice is too often a bag of manipulative tricks to advance someone's own interests, which creates cynicism. "

" It is what we do with our lives that counts. "

" We see change as a challenge, not as a threat. "

" Some corporations are extremely well managed; some nonprofit organizations are. It has nothing to do with the sector. It has to do with quality of management. "

" I did not want to take a troop. I was the mother of a little boy. I knew nothing about little girls. "

" I thought I'd never leave Pennsylvania. And I never imagined that I'd one day have the chance to lead the largest organization for girls and women around the world. "

" Social-sector organizations have to be better managed than for-profit organizations... because they have no margin of error. "

" Move beyond the old assumptions, practices, and language that can be barriers to equal access. "

" If you are building a corporate culture of greatness, you have to define culture on your own terms and with the people you work with. "

" When I choose what I do, I ask, 'Does it make a difference?' "

" When it comes to communicating change at any time, the mission must be clear, and it must inspire. "