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" One of the big no-nos in cyberspace is that you do not go into a social activity, a chat group or something like that, and start advertising or selling things. This etiquette rule is an attempt to separate one's social life, which should be pure enjoyment and relaxation, from the pressures of work. "

Judith Martin

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" I try to behave myself, and I succeed. "

" First. I began my career as a copy girl. and the White House coverage, for example, was in the then-Women's section. So it was social coverage. It wasn't news, although we often got rather startling news out of it. "

" Being polite does not mean being mummified. "

" We already know that anonymous letters are despicable. In etiquette, as well as in law, hiring a hit man to do the job does not relieve you of responsibility. "

" Parents should conduct their arguments in quiet, respectful tones, but in a foreign language. You'd be surprised what an inducement that is to the education of children. "

" The greater the controversy, the more you need manners. "

" Presents are symbolic. When you give them in your personal life, they should show that you are paying attention to the person to whom you're giving them. "

" We're now seeing email that people thought they had deleted showing up as evidence in court. You can't erase email. As that becomes more commonly realized, people will be a little wiser about what they type. "

" We are born charming, fresh and spontaneous and must be civilized before we are fit to participate in society. "

" Hypocrisy is not generally a social sin, but a virtue. "

" Freedom without rules doesn't work. And communities do not work unless they are regulated by etiquette. "

" I make a distinction between manners and etiquette - manners as the principles, which are eternal and universal, etiquette as the particular rules which are arbitrary and different in different times, different situations, different cultures. "

" You do not have to do everything disagreeable that you have a right to do. "

" Many people mistakenly think a new technology cancels out an old one. "

" Obviously I'm going to be polite, so nobody has anything to fear from me. "

" If written directions alone would suffice, libraries wouldn't need to have the rest of the universities attached. "

" Etiquette is all human social behavior. If you're a hermit on a mountain, you don't have to worry about etiquette; if somebody comes up the mountain, then you've got a problem. It matters because we want to live in reasonably harmonious communities. "

" Etiquette does not render you defenseless. If it did, even I wouldn't subscribe to it. But rudeness in retaliation for rudeness just doubles the amount of rudeness in the world. "

" Chaperons, even in their days of glory, were almost never able to enforce morality; what they did was to force immorality to be discreet. This is no small contribution. "

" People read informality as, 'Do whatever you feel like,' and whatever you feel like might be disastrous. "

Judith Martin

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Whatever

" For email, the old postcard rule applies. Nobody else is supposed to read your postcards, but you'd be a fool if you wrote anything private on one. "

" Chaperons don't enforce morality; they force immorality to be discreet. "

" When a society abandons its ideals just because most people can't live up to them, behavior gets very ugly indeed. "

" The language of clothing is high symbolism and we all, in moments where we need to know this, realize it. "

" You glance at an e-mail. You give more attention to a real letter. "

" The mistake people keep making is that if they find a wonderful new tool, like email, they have to give up all others. They don't. You have simply added another very useful means to your communications repertoire. "

" I am a traditionalist, and I'm an innovator. Most of what I do is to weigh change and legislate to the best of my ability on what should change and what should not. Do I have a respect for tradition? Of course I do. Do I have a blind belief in it? No. "

" Learn graceful ways of saying no and of pointing out that this pressure to do something is not in line with most people's wishes. "

" It's far more impressive when others discover your good qualities without your help. "

Judith Martin

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" 'Honesty' in social life is often used as a cover for rudeness. But there is quite a difference between being candid in what you're talking about, and people voicing their insulting opinions under the name of honesty. "