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" Technology's great, but you can only be as good in technology as your people are. "

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" If you run a global business, it's so important that you understand what happens in each place, and you can't do that remotely. I don't want to go anywhere and leave and not have seen the people who work for us. That doesn't feel good. "

" Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling. "

" From the early days, Booking.com has been disruptive. Our aim is to create the best product for our customers, and we do that through constant innovation and testing. "

" People always travel no matter what. "

" India has a sizeable chunk of the Asian travel market - both inbound and outbound travel. "

" The culture of Booking.com has been very good for me because it's a culture where you're allowed to fail. When you think about taking risks, if it's OK to fail, you actually do a lot more. And you learn a lot quicker. "

" Using science to tell us what customers are looking for is second nature for us here. "

" An American customer can book in English all over the world, but also, somebody from Japan or China can book in their own language everywhere. We translate all of our content into these languages, and that's quite unique. We service our direct customers - the innkeepers - as well in their own language. "

" Recognizing that female participation in technology is lower than it should be, we are committed to bolstering female tech talent, eliminating obstacles and challenges they face, and fostering diversity. "

" Booking travel is not like shopping or groceries or booking a restaurant. It's much less frequent, so understanding what works just takes a lot more time. "

" I am a woman, and I am proud to say that I work in technology. But I also recognise that the combination of those two facts puts me in the minority. "

" One in five of our customers books for business. But it's scaling very fast. As a result, we have tools for medium or small-sized companies to allow them set their price and give basic reporting functionality. "

" I travel very light. I never want to check a bag. My only standards are a few sets of clothes, my white sneakers, my blue backpack, and my laptop. I don't have any special things otherwise. "

" Booking.com is one of the biggest translation companies in the world. "

" My mother was from an entrepreneurial family and very creative. She always pushed me to take risks, to do things I wouldn't have thought of. "

" There are a few books I can recommend, but one you should read for sure is 'Do More Faster,' a book full of advice for young entrepreneurs. Looking back at the early days of Booking.com, I recognize a lot of things that feature in this the book - like 'fail fast, learn quickly.' "

" Booking.com started with just a website, but we've always thought of our company as being more than just a website. "

" There is a misperception among job seekers that opportunities for women in tech exist only for those with coding or engineering experience. To be sure, technology firms do need women with these skills, but they also need women with expertise in other areas, like marketing and finance. "

" We found we were able to create better, customer-centric product features more quickly with a more diverse product team. "

" I don't think there's ever a wrong answer as long as people are willing to learn, share. You're never done learning. "

" Employing women is good for business. "

" Booking.com has been very good at performance marketing. That's how we grew our business. "

" If you're afraid of failure or getting it wrong, you'll never truly innovate or disrupt the market. "

" With any previous transition we made with technology, it hasn't been the case that we need less people. "

" When you start very young and you start to work, you're going to fail. That's how you learn. "

" Both business and leisure travellers are enjoying unprecedented levels of choice. "

" The move to Internet-enable travel booking is creating massive convenience, efficiency, and savings for consumers. "

" If firms were made to hire according to quotas, it might optimize the percentage of women in the industry, but that doesn't necessarily translate into more quality products for the customer. "

" We have many accommodation owners - people who own small hotels, villas and bungalows - and the digital economy has opened up a world of possibility for these business owners. Now, they can sell to and communicate with people around the world, and where Booking.com comes in is to help these accommodation owners adapt to the digital world. "

" We wanted to go much bigger than anybody else. That's why we've targeted so many countries. "