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" I think it's wonderful to save the world, but you need to be part of the world, too. "

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" Test fast, fail fast, adjust fast. "

" We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments. "

" If your company has a clean-desk policy, the company is nuts and you're nuts to stay there. "

" Everyone has a chance to learn, improve, and build up their skills. "

" Design is so critical it should be on the agenda of every meeting in every single department. "

" I know it sounds crazy, but you've got to let what you're going to do find you, rather than you pursuing it. "

" The simple act of paying positive attention to people has a great deal to do with productivity. "

" Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. "

" If you really want to kill morale, have layoffs every two months for the next two years. "

" The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers. "

" If a window of opportunity appears, don't pull down the shade. "

" One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being. "

" Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. "

" I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop. "

" Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules. "

" Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past. "

" Leaders don't create followers, they create more leaders. "

" Remember my mantra: distinct... or extinct. "

" Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at. "

" Communication is everyone's panacea for everything. "

" I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand. "

" One of the biggest problems of 'In Search of Excellence' is that it focused on giant, publicly-traded companies. There are thousands upon thousands of excellent companies. Some of them are two-person accountancies in a community of three thousand people. "

" All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented. "

" Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else. "

" Management is about arranging and telling. Leadership is about nurturing and enhancing. "

" The best leaders... almost without exception and at every level, are master users of stories and symbols. "

" A passive approach to professional growth will leave you by the wayside. "

" I endorse a lot of people - sometimes people say I endorse too many books. And my response has always been the same: If I can get one case study that can give me one good idea that I can implement for $25, or for these days one-third of that on Kindle, I've gotten a very good deal. "

" Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too! "

" As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca. "