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" As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca. "
Tom Peters
Leader
Business
First
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" I endorse a lot of people - sometimes people say I endorse too many books. And my response has always been the same: If I can get one case study that can give me one good idea that I can implement for $25, or for these days one-third of that on Kindle, I've gotten a very good deal. "
Tom Peters
I Can
Sometimes
Say
" Everyone has a chance to learn, improve, and build up their skills. "
Tom Peters
Learn
Everyone
Skills
" I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop. "
Tom Peters
Coffee
Passion
People
" Give a lot, expect a lot, and if you don't get it, prune. "
Tom Peters
Expect
You
Prune
" The magic formula that successful businesses have discovered is to treat customers like guests and employees like people. "
Tom Peters
Treat
Like
People
" I had no idea what I was doing when I wrote 'Search.' There was no carefully designed work plan. There was no theory that I was out to prove. "
Tom Peters
Prove
Search
Theory
" We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments. "
Tom Peters
Well
Two
Tough
" The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it. "
Tom Peters
Change The World
Change
Success
" Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules. "
Tom Peters
Wisdom
Politics
Community
" I think it's wonderful to save the world, but you need to be part of the world, too. "
Tom Peters
Wonderful
Think
You
" As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. "
Tom Peters
Powerful
Want
You
" Good managers have a bias for action. "
Tom Peters
Bias
Managers
Action
" 'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to amount to much. "
Tom Peters
Excellence
Much
Never
" South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge. "
Tom Peters
Challenge
Village
Tools
" All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented. "
Tom Peters
Fact
Our
Project
" I know it sounds crazy, but you've got to let what you're going to do find you, rather than you pursuing it. "
Tom Peters
You
Find
Going
" For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. "
Tom Peters
Web
Change
Driving
" I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand. "
Tom Peters
Me
Advice
Giving
" Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else. "
Tom Peters
Life
Copy
You
" Celebrate what you want to see more of. "
Tom Peters
Celebrate
You
Want
" Leaders don't create followers, they create more leaders. "
Tom Peters
Leaders
Create
Followers
" Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework. "
Tom Peters
Me
Mind
Writing
" All business success rests on something labeled a sale, which at least momentarily weds company and customer. "
Tom Peters
Customer
Business
Company
" Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. "
Tom Peters
Improvement
Design
Business
" The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers. "
Tom Peters
Workplace
Revolution
Blue-Collar
" Remember my mantra: distinct... or extinct. "
Tom Peters
Remember
Mantra
Extinct
" If you really want to kill morale, have layoffs every two months for the next two years. "
Tom Peters
Morale
Next
Two
" The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way. "
Tom Peters
Approach
Work
Way
" If your company has a clean-desk policy, the company is nuts and you're nuts to stay there. "
Tom Peters
Your
Company
Nuts
" My problem is not that I see all 17 sides of any issue, but I'm equally passionate about all 17 sides simultaneously. "
Tom Peters
Sides
I See
Passionate