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" When you have a CEO who is an ex-CMO, that is going to put the marketing tool kit front and center. "
John Quelch
Going
Tool
You
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" The opinions of a convenience sample... may not represent all users. "
John Quelch
May
Convenience
Sample
" There are a lot of thought leaders who don't want to see their students. We don't want to hire them. If students are allured to come to the school because of famous faculties, and if they never see them, that leaves very bad taste. "
John Quelch
Bad
School
See
" Coca-Cola is an American icon. "
John Quelch
Coca-Cola
American
Icon
" Pepsi and Coke have to co-exist on the shelf for the long term because if they pull each other down, no one's going to drink carbonated soft drinks anymore. "
John Quelch
Coke
Down
Drink
" Every time there is a recession, consumers will typically be more cautious, more conservative, take more time, and make more serious price-performance trade-offs. "
John Quelch
Conservative
Time
Will
" Mention health in most companies, and the cost of health insurance is what comes to mind, not how the company can invest to prevent further escalation in societal health care costs. "
John Quelch
Health
Mind
Insurance
" The FTC doesn't regulate political speech. "
John Quelch
Political Speech
Speech
Political
" You certainly don't want to market the president as if he or she were a box of breakfast cereal. "
John Quelch
Breakfast
She
Market
" Paying extra for prime placement can often pay off. "
John Quelch
Placement
Extra
Off
" The president can't succeed without Congress, and Congress can't succeed without the president. The image of one depends on the image of another. It is not a zero-sum game. "
John Quelch
Congress
Without
Game
" If you can promise a vital and vibrant research environment as well as great students to your faculty, you can recruit some top faculty. The top faculty on your roster will then help you to attract further top students in your program. "
John Quelch
Environment
You
Research
" Instant, soluble coffee has long been the unspeakable wasteland of the coffee business. Conventional wisdom would be that no premium brand should go near it. But Howard Schultz's vision from day one has been to bring quality coffee to the mass market. "
John Quelch
Wisdom
Business
Coffee
" It's pretty challenging in a small country to develop a business school with a world-class reputation because of the problem of attracting a critical mass of top-class researchers. "
John Quelch
Reputation
Small
School
" Changing our consumer behaviour is similar to quitting smoking. Unless people are shocked into doing it, either by social disapproval or family disapproval or fear of the medical consequences, they'll just keep on smoking. "
John Quelch
Family
Smoking
Fear
" Brand preferences and consumption levels in emerging markets such as China, India and Brazil tend to be more fluid. Consumer research is therefore critical to aid marketers trying to cement brand preferences early on as these economies develop. "
John Quelch
Early
Trying
Research
" Any small business that's predicated on technological innovation and is differentiated and superior can expand globally very effectively using the Internet as a vehicle for promotion. "
John Quelch
Internet
Innovation
Business
" You have lines of people outside Apple stores waiting for the latest iPhone, which adds to the hype around new product launch. So scarcity has value not just in its own right, but as a basis for free PR - it can become a story on the nightly news. "
John Quelch
Story
Waiting
Apple
" If I ask for money, all I get is advice. But if I ask for advice, I end up getting money. "
John Quelch
Advice
Money
End
" A company's commitment to searching out potential blockbusters and then investing in marketing to convert potential to reality attracts and retains top scientists and creatives. "
John Quelch
Potential
Commitment
Company
" What you don't do is contacting someone you haven't reached out for 10 years and asking for money. "
John Quelch
You
Asking
Money
" The closer a brand can cozy up to a consumer with a message along the lines of, 'We're all in this together,' the better off a brand will be. "
John Quelch
Off
Will
Together
" Instead of being focused on teaching what we already know, we now have to be focused on creating new knowledge that is China-based, because it's absolutely clear that China is going to shift from a production economy to a knowledge economy. "
John Quelch
Know
Now
New
" Every company, large and small, has an impact on health. "
John Quelch
Large
Impact
Company
" View health as an investment, not an expense. "
John Quelch
View
Investment
Health
" If there is cultural imperialism, it is definitely American. "
John Quelch
Cultural
American
Imperialism
" You have to be willing to totally immerse yourself in China in order to have in-depth exposure to China. "
John Quelch
Order
China
Yourself
" The federal government should not be in the business of initiating and administering short-term incentive programs designed to shape consumer purchase behavior. "
John Quelch
Behavior
Shape
Government
" America's health depends on all businesses, not just healthcare companies, to do their part. "
John Quelch
America
Just
Part
" When times are good, there is budget available for increased research on secondary products or customers. "
John Quelch
Good
Budget
Products
" Younger people obviously are more likely to openly express their political affiliations in terms of gear. "
John Quelch
Gear
Younger
Political