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" There's something exhilarating about being in the mountains and talking about management and the future with Peter Drucker. "

Frances Hesselbein

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" Leadership is not a basket of tricks or strategies or skills that you pull out. Leadership begins with the quality of the person. "

Frances Hesselbein

" Practice self-awareness, self-evaluation, and self-improvement. If we are aware that our manners - language, behavior, and actions - are measured against our values and principles, we are able to more easily embody the philosophy, leadership is a matter of how to be, not how to do. "

Frances Hesselbein

" Management is the set of skills that can help get things done. Unfortunately, its practice is too often a bag of manipulative tricks to advance someone's own interests, which creates cynicism. "

Frances Hesselbein

" One of the management imperatives in the '90s is managing diversity. Whatever the organization, when the constituents of that organization look at the board and management staff, they need to find themselves. "

Frances Hesselbein

" Good leaders make people's strengths effective and their weaknesses irrelevant. "

Frances Hesselbein

" When you see a roadblock or challenge as an opportunity, it is amazing how you are already halfway there. "

Frances Hesselbein

" The Millennial mindset is one on the pulse of changing technology. They multi-task and enjoy a challenge. They need projects that utilize their knowledge and skills that can connect with their philosophical or deeper interests. "

Frances Hesselbein

" Women are working for part or all of their adult lives now. The possibilities are limitless, but you need to prepare. "

Frances Hesselbein

" I thought I'd never leave Pennsylvania. And I never imagined that I'd one day have the chance to lead the largest organization for girls and women around the world. "

Frances Hesselbein

" When I choose what I do, I ask, 'Does it make a difference?' "

Frances Hesselbein

Make A Difference

" The real leader redefines or defines the mission in a very powerful way so that people understand it; it permeates the organization. "

Frances Hesselbein

" We cannot ensure equal access or build upon our diverse strengths by sitting at our desks. "

Frances Hesselbein

" At one time, there was a stereotype that your Girl Scout leader was the mother of a Brownie, but increasingly, we are having young businesswomen and professional women who are not mothers but care about children. "

Frances Hesselbein

" In 1976, I was invited to interview for the CEO position of the Girl Scouts of the U.S.A. "

Frances Hesselbein

" I had read everything Peter Drucker ever wrote. "

Frances Hesselbein

" I always had this philosophy that only the best is good enough for those who serve girls. "

Frances Hesselbein

" Donors do not reward good intentions. "

Frances Hesselbein

Good Intentions

" Listening is an art. "

Frances Hesselbein

" At a young age, I learned from my grandmother that I should respect all people. Her lessons were defining moments in my life and determined the type of leader that I would become. "

Frances Hesselbein

" I never had any question about the direction we were going in at the Girl Scouts. We shared our mission and research with all levels of leaders from the very beginning - a concept I created, using cups and saucers, called 'circular management.' Everyone was on a team; there were no superiors or subordinates. There was respect for all people. "

Frances Hesselbein

" In my life, I don't have roadblocks and obstacles. I might have something you would call a 'challenge.' I throw that out the window, and I call that a wonderful opportunity. "

Frances Hesselbein

" Move beyond the old assumptions, practices, and language that can be barriers to equal access. "

Frances Hesselbein

" It takes courage for a leader to identify and confront self-imposed barriers, to put in place the personal strategies required to unleash the energy, innovation, and commitment to self-development. "

Frances Hesselbein

" Carry a big basket. In other words, be open to new ideas, different partners, and new practices, and have a willingness to dump out the old and irrelevant to make room for new approaches. "

Frances Hesselbein

" In the future, it will not be the one big message, the one big voice, but millions of us, in our own way, healing, unifying, and experiencing that one defining moment when we recognize that sustaining the democracy is the common bottom line - whoever we are, whatever we do, wherever we are, the call is to sustain the democracy. "

Frances Hesselbein

" I didn't have a career plan. But what I did was, whenever there was a door open and a new opportunity, I always looked into it and took a chance and walked through the door. "

Frances Hesselbein

" We are increasingly becoming a pluralistic nation. "

Frances Hesselbein

" It is what we do with our lives that counts. "

Frances Hesselbein

" I did not want to take a troop. I was the mother of a little boy. I knew nothing about little girls. "

Frances Hesselbein

" Planning defines the particular place you want to be and how you intend to get there. It's a responsibility rather than a technique. "

Frances Hesselbein