Home
Authors
Tags
App
Get QuoteDark Inspirational Quotes App
" We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do. "
Howard Schultz
Need
Shoes
Way
Related Quotes:
" There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net. "
Howard Schultz
Wind
Seeds
Safety
" It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back. "
Howard Schultz
Media
Trying
Time
" Cutting prices or putting things on sale is not sustainable business strategy. "
Howard Schultz
Business
Strategy
Sustainable
" I love being the underdog. "
Howard Schultz
Being
Underdog
Love
" Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own. "
Howard Schultz
Values
People
Want
" In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, 'Listen, I have to be responsible for myself.' "
Howard Schultz
Blame
People
Life
" Success is best when it's shared. "
Howard Schultz
Success Is
Shared
Success
" My kids probably started drinking coffee in their late teens. "
Howard Schultz
Late
Kids
Drinking
" Most business people today are not going to invest in the uncertainty that exists in America. "
Howard Schultz
People
Today
America
" Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising. "
Howard Schultz
Great
Money
Training
" Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a municipality in Cincinnati or Kansas City or Sacramento how or why or when there should be a recycling program. "
Howard Schultz
City
Starbucks
Why
" The lifeblood of job creation in America is small business, but they can't get access to credit. "
Howard Schultz
Small
America
Business
" I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key. "
Howard Schultz
Experience
Confidence
I Am
" London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe. "
Howard Schultz
Home
Innovation
Creativity
" The hardest thing about being a leader is demonstrating or showing vulnerability... When the leader demonstrates vulnerability and sensibility and brings people together, the team wins. "
Howard Schultz
People
Hardest
Team
" I always saw myself wanting to do something deemed successful and good at the same time. "
Howard Schultz
Myself
Successful
Time
" Managing and navigating through a financial crisis is no fun at all. "
Howard Schultz
Financial
Crisis
Fun
" My mother taught me something at a young age - she said 'you are the company you keep'. To define yourself by some label or some level of resources - that's pretty shallow. "
Howard Schultz
Me
She
Yourself
" Don't buy preground coffee. "
Howard Schultz
Coffee
Buy
" Business leaders cannot be bystanders. "
Howard Schultz
Business
Business Leaders
Leaders
" China traditionally has been a tea-drinking country but we turned them into coffee drinkers. "
Howard Schultz
Coffee
Turned
Country
" People around the world, they want the authentic Starbucks experience. "
Howard Schultz
Around
World
Experience
" Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families. "
Howard Schultz
Growing Up
People
Living
" Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now. "
Howard Schultz
Looking
Now
Say
" We need to reinvent food at Starbucks. Less could be more. "
Howard Schultz
Food
Need
Reinvent
" On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up. "
Howard Schultz
People
Result
Balance
" I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity. "
Howard Schultz
Leadership
Innovation
Apple
" Turning a culture around is very difficult to do because it's based on a series of many, many decisions, and the organization is framed by those decisions. "
Howard Schultz
Organization
Decisions
Culture
" You can't build any kind of organization if you're not going to surround yourself with people who have experience and skill base beyond your own. "
Howard Schultz
Experience
Surround Yourself
Yourself
" My biggest concern is that America is drifting towards mediocrity and that people don't recognize - and by people I'm meaning Washington - don't recognize the sense of urgency and the fact that I don't think this is a crisis anymore. I think it's an emergency. "
Howard Schultz
Meaning
Think
Crisis