Get QuoteDark Inspirational Quotes App

" I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place, and as a result of that, the consumer is beginning to make decisions, not just on what things cost and the convenience of it. "

Related Quotes:

" People have come to me over the years and said to me: 'I admire the culture of Starbucks. Can you come give a speech and help us turn our culture around?' I wish it were that easy. Turning a culture around is very difficult to do because it's based on a series of many, many decisions, and the organization is framed by those decisions. "

Howard Schultz

People

Organization

Decisions

" You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve. "

" It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back. "

" In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you. "

" Customers have different need states and life experiences. "

" The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. "

" In many places where coffee is grown, deforestation is a major issue. "

" My son is trying to be a sports writer, and my daughter is a college student. She wants to be a comedy writer, and she's at film school. I discouraged both of them early on from getting involved in Starbucks. I didn't think it would be fair; plus, they didn't have any interest anyway. "

" Social and digital media is a bullet train, and that bullet train is not coming home. "

" China traditionally has been a tea-drinking country but we turned them into coffee drinkers. "

" America's leaders need to put their feet in the shoes of working Americans. "

" I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key. "

" It's ironic that no matter where I go, I meet people from Brooklyn. I'm proud of that heritage. It's where I'm from, who I am. "

Howard Schultz

Meet

I Am

" I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity. "

" Most business people today are not going to invest in the uncertainty that exists in America. "

" I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences. "

" When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture. "

" When you start a company, it's a singular focus. You have the wind at your back. "

" We need to reinvent food at Starbucks. Less could be more. "

" People around the world, they want the authentic Starbucks experience. "

" We must restore the emotional relationship that people have to the idea of America, that no matter where you come from, no matter where you live, that you have access to the same opportunities that somebody who is born in privilege. "

" My parents really wanted me to get out of New York, be exposed to other people, other ways of life. "

" You can't build any kind of organization if you're not going to surround yourself with people who have experience and skill base beyond your own. "

" I think people will walk into the Starbucks store and overnight recognize the significant difference between what Starbucks represents day-in and day-out and all the other coffee companies that have been serving coffee in India for so many years. "

" When you're building a business or joining a company, you have to be transparent; you can't have two sets of information for two sets of people. "

" I can't imagine a day without coffee. I can't imagine! "

" Many companies today are reducing hours of full-time people to get under the minimum so they don't have to pay health care costs. I just shake my head because that's not going to build long-term value and trust with your people. "

" My biggest concern is that America is drifting towards mediocrity and that people don't recognize - and by people I'm meaning Washington - don't recognize the sense of urgency and the fact that I don't think this is a crisis anymore. I think it's an emergency. "

" I probably have about four or five cups of coffee a day. I make myself an espresso macchiato when I wake, which is a shot of espresso and just a dollop of steamed milk. Then, if I'm going to do some work at home, I would make myself a French press. It's the best way to make conventional coffee. "

" I never took classic business classes in college, so I don't have the background that any of the people running large companies have. "